Safe Harbor Transportation and NEMT

Safe Harbor Transportation and NEMT

Legislation creates new Possibilities for Medical Transportation Providers

Many Medicaid recipients and others who need help with medical transportation often struggle to obtain this vital service.  

In an effort to improve access to care, The U.S. Department of Health and Human Services issued a federal “Safe…

Wrapping up the 2017 CTAA Expo

Wrapping up the 2017 CTAA Expo

As another year at the CTAA Expo comes to a close, we want to take the time to share with you our experiences and what we learned. The theme at this year’s CTAA Expo was Mobility Rising. One of our major takeaways was learning about the possibilities and technological advances in the transportation industry as we…

Passenger Portal: Payments Module | Product Highlight

Passenger Portal: Payments Module | Product Highlight

We live in an era where almost everything can be done electronically from home or on the go. It only makes sense that riders today should be able to manage their accounts wherever and whenever they wish. With our new Payments Module, riders can do just that. Passenger Portal’s “Payment” page now allows clients to…

How to Communicate Effectively with Medicaid Beneficiaries

How to Communicate Effectively with Medicaid Beneficiaries

Notifications can greatly reduce the rate of no-shows, cancellations or wait-times. For operators to receive the maximum benefit from notifications, their clients need to embrace its use. This means ensuring that messages capture and keep their attention (and don’t annoy them).

How do you influence clients to buy-in…

Keep Cool and Chill With TripSpark at CTAA 2017

Keep Cool and Chill With TripSpark at CTAA 2017

Are you heading to Detroit for this year’s CTAA Expo? If so, we have some exciting news to share with you. Our theme for this year’s CTAA Expo is “Keep Cool and Schedule On”, because transit software should help you stay cool and calm – and what better way to discuss public transit software than over an icy…