Who We Serve

Momentm’s NovusMED software is designed for a wide range of medical transportation services including Medicaid, Medicare Advantage, Managed Care, Health Plans, PACE, and SDOH situations.

Integrated NEMT software solution to make operational improvements and boost your bottom line.

Reduce the time and effort required to manage transportation operations at your PACE program

NEMT Software for Dispatching, Scheduling, Routing, Billing & More

Total Transportation and Health Care Management

Streamline the process of arranging and coordinating transportation for patients

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Who We Are

Momentm is a dedicated Health & Human Services Transportation software company.

Featuring the Momentm Leadership Team

Partnering with leaders for NEMT Industry Insights

Learn about our solutions from happy customers

Empower your career and join our team at Momentm

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Help & Support

Q: Can you help me with billing or invoicing questions?

Please address any billing / invoice questions to AR@momentmtech.com

Get the support you need - when you need it!

The work you do every day is critical to ensure that your members reach their appointments on time and get the necessary healthcare services required. A software outage impacts not only your members but also your entire healthcare network. For this reason, Momentm invests heavily in its support teams to ensure you receive world-class software support without interruption.

Momentm prides itself on providing prompt and efficient service, and we understand that your time is valuable. That’s why we make it a priority to respond to all customer inquiries as quickly as possible. Our goal is to make sure you have the information you need, when you need it.

FAQs

What is the best way to contact your customer service department?

Please contact us at 833-MMT-SUPP (833-667-7877) or email non-emergency requests to [email protected]

What are your customer service hours?

Our helpdesk is open from 8am to 8pm EST Monday through Friday, and then for outages and emergencies only from 8pm to 8am EST Monday through Friday and all day Saturday and Sunday.

How can I request new features or enhancements to the software?

Please contact Momentm Customer Care. We are always excited to receive feedback from our partners in business!

How do I report a bug or technical issue with the software?

Please contact Momentm Customer Care and the team will help resolve any issues you may have.

Can you help me with billing or invoicing questions?

Please address any billing / invoice questions to [email protected]

What should I do if I am experiencing performance issues with the software?

Please contact Momentm Customer Care.

Have more questions?

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1-833-668-7253

Customer Care
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Momentm is a dedicated Health & Human Services Transportation software company, emerging with 30+ years of prior experience from TripSpark and Trapeze. We are committed to addressing a key social determinant of health (SDOH), namely non-emergency medical transportation (NEMT), for many market segments including Managed Care Organizations, brokers, transportation providers, PACE, IDD and health groups.

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