Non-Emergency Medical Transportation (NEMT) Software
for Managed Care
Complete Coordination for Every Aspect of Managed Care Organizations.
Coordinating health care services and transportation services can be difficult when taking into account each participant’s schedule, medical history and unique personal requirements. Enabling a higher quality of life means being predicable, reliable and accurate. This all begins with efficiency at the core of an organization's model of elderly care. Being late for an appointment or having the wrong caregiver sent can greatly impact a participant’s quality of life. Working off of paper reports and manual data entry can create errors and produce inefficiencies that dramatically affect patient care. Automation enables accurate trip booking in coordination with health care services in order to improve the quality of your overall care.
With computerized scheduling tools, your coordinators can create schedules in a fraction of the time required to schedule services manually. Automation ensures that pertinent information is taken into consideration during the booking process, which greatly reduces the possibility of a booking error.
NEMT software supports the definition of multiple skill levels for your staff. You can define the levels of skill required to perform each type of care service provided by your organization and assign these levels to members of your staff. The software then schedules accordingly to ensure match with particpant's needs.
The system captures demographic information for participants, including general information, multiple addresses, contacts and even staff member preferences. Integrated database shares across your network, but HIPAA compliant security levels allow you to specify user information access.
Coordinating schedules between home care, transportation, and off-site appointments allows you to streamline operations and improve participant care. Ability to configure software to operate for a single facility or accommodate multiple facilities within the same organization enhances flexibility.
Get immediate updates about the status of all home health care visits. This allows you to uncover areas of possible inefficiency and ensures that schedules are being kept so that care levels remain high. Mobile devices can provide the ability to capture task completion information and times.
Our browser-based, NEMT software solution is easy to learn, which reduces staff training time. It is flexible and configurable so you can define rules for your unique environment. Menu configuration and user defined fields provide for a system that is tailored to your organization's needs.
The nerve center of your entire operation is your NEMT software suite. Web-enabled and remotely accessible, you have a complete overview of your daily schedule in real time and from wherever you choose to be.
Mobile devices of any brand (iPhone/iPads, BlackBerrys, Androids, Tablets, etc.) can provide real time communications and infield data collection for home care and transportation staff. Drivers can download schedules, collect times, electronically verify visits and log GPS locations all from a mobile device. As well, mileage reimbursement calculations are based on actual distance data. Mileage can then be automatically calculated for each homecare staff vehicle during the scheduling process.
Reduce stress on your call center by providing participants with customized notifications by email, over the phone, or as text messages. Simple to set-up and extremely cost-effective, our cloud-based notification system can help to reduce no shows, late cancelations and canceled at the door events.