7 Ways NEMT Improves the Lives of Those Who Use It



7 Ways NEMT Improves the Lives of Those Who Use It

Innovation is a greater necessity than ever before, and companies need advanced solutions to deliver their services in the timeliest fashion possible to their customers. Healthcare organizations need options for creating safer transport experiences for people who need them. This is done via non-emergency medical transportation (NEMT). NEMT empowers people lacking travel access, ensuring they make their non-emergency medical appointments promptly. Empowering your members and improving their lives is what NEMT is all about, and that’s why we think it’s essential to take stock of some of the key ways it does this:

NEMT Reduces the Stress of Getting to Appointments on Time

Since its inception in 1966, NEMT providers have offered members the transport services they need to get the non-emergent health care they require. NEMT services address a litany of concerns, including time and travel constraints. Members using these services worry less about making it to medical appointments and focus more on managing their health concerns. These arrangements give access to reliable, appropriate, and safe transportation options. Thanks to NEMT software providers like TripSpark, it’s easier for companies to present NEMT options that offer the most significant value to their clients.

Improved Health Outcomes

With the new US administration offering low-income Americans access to Medicaid under the Affordable Care Act (ACA), nothing holds non-emergent members back from getting the care they need. The advent of NEMT software gives companies like yours the tools to improve transportation services for their members, ensuring they reach their appointments comfortably and on time.

Providing Stronger Support

While cost-efficient and manageable for many, taking public transport to medical appointments can leave people at a disadvantage. Various types of public transport (buses, trains) have to make stops along the way and aren’t necessarily going to drop people at the exact destination of their specified medical appointment. And in some cases, public transport may not even come anywhere near someone’s location. There can be all kinds of barriers to your members getting the transport services they need. The equity equation that local public transit may use can often leave certain people at a serious disadvantage. People need transport to take them to their precise destination and reduce the hassle when heading to their appointments. Reliable NEMT transportation services provide the additional layers of support people need, ensuring they don’t have to go out of their way to get the necessary help.

Reduced Travel Time and Expenses

Individuals who live in rural areas often need your NEMT services the most. According to Pew Research Center statistics, roughly one in every five members who reside in rural areas experience much longer commute times and larger travel expenses than those in urban areas. The travel costs that they incur can be reason enough for them to miss their doctor’s appointments. NEMT software helps members get to their appointments on time with services that won't rack up a hefty bill.

Using the Right NEMT Software

Booking medical transport through any NEMT software is not the solution. Booking through the right one is. With TripSpark's NEMT transportation software, providers gain access to automated scheduling, real-time dispatch, driver credentialing, app support for client notifications, online bookings, and much more.

Giving Members More Independence

Reaching an appointment on time can be stressful when people can’t rely on traditional transport measures. Many people don’t want to ask loved ones for a ride consistently. It can make them feel like an imposition. Anytime someone needs to reach an appointment, they should be able to call upon a method of transport that’s direct and easy to use at every turn.

Thanks to NEMT software providers like TripSpark, companies are in a better position to make NEMT accessible for all who need it, cutting out the need to ask for favors or take an alternative transport method that’s simply not efficient. NEMT services provide more independence and control for people who rely on them. 

Simplified Services

With real-time updates in an easy-to-use app, TripSpark caters to the needs of all those that use it. It offers users an opportunity to find greater value in their NEMT experience.

With the benefits that TripSpark provides members and its HIPAA-compliant access to patient information, it is truly some of the best NEMT transportation coordination software on the market.

If you're looking to improve your members’ experience, contact us to find out how TripSpark can bring more value to you and your members.
 



About the Author

Kris Lyon's avatar
Kris Lyon

Kris, Senior Manager, Business Development-NEMT, has nearly 14 years of experience in the NEMT industry and is looking forward to sharing that knowledge with TripSpark's customers. Previously, she worked as the Human Services Transportation Coordinator for Lane Transit District.

You May Also Like

Let’s Get Connected.