Happy Customers Are The Best Measurement For Your Success

Happy Customers Are The Best Measurement For Your Success

At TripSpark Transit, we're all about customer experience - the better served our transit agency customers are, the happier they feel. Delivering a great customer experience makes great business sense. By carefully monitoring, and constantly improving on customer response times, and issues resolution rates, TripSpark's customer care team keeps elevating the customer satisfaction bar higher, and higher.

by: Kellie Meilleur

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7 Reasons to Know Mike Dukart

7 Reasons to Know Mike Dukart

Discover the (top) 7 reasons to get to know Mike Dukart - TripSpark Transit's Director of Sales. From his dynamic personality, his industry insightfulness, and his genuine enthusiasm to make a significant impact to the future growth of TripSpark Transit, Mike Dukart is one interesting guy!

by: Kellie Meilleur

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6 Important Transit Trends for 2021-2022, Post-COVID-19

6 Important Transit Trends for 2021-2022, Post-COVID-19

Through a series of interviews with transit leaders around the US, the Community Transportation Association of America (CTAA), has identified six emergent transit trends to address several pandemic-related challenges, and preserve the future of public transit.

by: Kellie Meilleur

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Specialized Transit Reports Solve Transit Agency Challenges - Spotlight on Niagara Falls Transit

Specialized Transit Reports Solve Transit Agency Challenges - Spotlight on Niagara Falls Transit

Since 2016, Niagara Falls Transit and TripSpark Technologies have enjoyed a great partnership. Beyond helping Niagara Falls Transit keep their Fixed Route and Paratransit systems running smoothly, the TripSpark team has developed a specialized transit report to assit Niagara with their annual (and mandatory) Canadian Urban Transit Association (CUTA) report.

by: Kellie Meilleur

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Permanent Transit Funding (PTF) For Better Transit, More Jobs and Cleaner Air

Permanent Transit Funding (PTF) For Better Transit, More Jobs and Cleaner Air

The Canadian Federal Government is taking a transformative step in the right direction, with its announcement of a Permanent Transit Fund (PTF). The substantial cash injection of $3 billion, starting in 2026, will have a significant impact on the development of public transit, and keep communities moving forward, while lowering emissions.

by: Kellie Meilleur

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