We’re More Than Just “Widgets”

We’re More Than Just “Widgets”

At TripSpark, we're more than just widgets! We're about the people who need those widgets and the people who service those widgets – and not the widgets themselves!  It's about being in the people-pleasing business, right? Every problem has a solution, and as people in the transportation widgets business, it's our job to solve our transit customers' problems so that they can focus on what matters most to them – ensuring a great experience for each ONE of their riders.

by: Kellie Meilleur

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Emerging Opportunities for the State of the Transit Industry in 2021

Emerging Opportunities for the State of the Transit Industry in 2021

Paul Comfort, SVP, Chief Customer Officer of Trapeze Group, VP of Business Development for TripSpark, and host of Transit Unplugged, recently nailed the lead story "New Year, New Opportunities: The State of the Transit Industry in 2021", in Metro Magazine. In this eye-opening article, we learn just how vastly different the transit industry is now compared to just one short year ago. And although 2020 was bleak to say the least, transit agencies have found their footing amongst the rubble of the COVID-19 global pandemic, to reinvent themselves and emerge victorious (or at least they're well on their way).

by: Kellie Meilleur

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 Rob’s Rising… Rob DeSanti Takes the Wheel as TripSpark Transit’s New General Manager

Rob’s Rising… Rob DeSanti Takes the Wheel as TripSpark Transit’s New General Manager

Rob DeSanti officially became TripSpark Transit's new General Manager on February 1, 2021. When Rob learned that TripSpark was searching to fill the newly vacant GM role for Transit, he jumped at the opportunity. Rob's business development and leadership experience make him the perfect fit for the job, and the business is looking forward to what will certainly be a very positive impact on the company and the industry. 

by: Kellie Meilleur

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Survey Says… The Top 10 Reasons to Survey Transit Riders in the Time of COVID

Survey Says… The Top 10 Reasons to Survey Transit Riders in the Time of COVID

During the COVID-19 pandemic , one way that can transit organizations can offer their customers some control is to include them in their decision-making process. Whether it's making changes to services or fare structure, transit decisions should be endorsed by their customers, and not just driven by elected officials or other groups with interests beyond those of riders. Giving their riders a voice through surveys, is a key way to accomplish that.

by: Kellie Meilleur

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Putting “Human” in the Human Transportation Industry

Putting “Human” in the Human Transportation Industry

Jarrett Walker’s unbiased professional blog, Human Transit, addresses public transit problems that separate technical issues from personal values. 

by: Kellie Meilleur

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