As an NEMT professional, what you do helps people in many ways, often people who would not otherwise have support. But sometimes there is a bit too much for your staff to handle, and hiring more people is not always the right solution, especially when trying to coordinate schedules properly. This is especially true if your PACE software or manual processes are out of date.
When your staff gets overwhelmed, participant experience can suffer. Participants are the whole reason you do what you do, so it is key to take a proactive approach, so you never have to deal with a major dip in quality of service.
Looking within your organization for places to improve processes can be helpful, but seeking newer, better tools may be the best answer for frustrations and inefficiencies.
If your PACE program has been struggling with keeping schedules and vehicles on time with what both you and your participants need, you may have found yourself looking online for “medicare scheduling software” to help your find the solutions you need.
With the right NEMT software, you can find ways to simplify essential parts of your day-to-day business. For example, our software, NovusMed, can:
Efficiency in scheduling is not just about helping you get more done with less toil, it is about ensuring that your participants get the best experience possible whenever they come to you. They trust you to transport them to and from programs safely, and we understand how important it is to honor that trust.
There are many factors to consider when it comes to bringing order to your PACE program’s NEMT needs, but it can help to see what the right PACE scheduling software can do.
Contact TripSpark to explore your options.