As we've explored in previous blogs, our industry's newfound focus on value-based care and studies looking into the needs of those who use our services have made it clear that the more involved NEMT transportation providers are with those they serve, the better off everyone is.
One type of organization stands out to us as being uniquely positioned for this approach to NEMT: Managed Care Organizations (MCOs).
By the nature of what they are, MCOs have a kind of edge when it comes to our industry. MCOs already hold a great deal of medical information about the members who need to book trips. But let’s go deeper into why MCO-managed NEMT can work so well.
Some MCOs may have all the information they need to make their transportation efforts more tailored and robust, but it takes the right kind of tools to go the extra mile. TripSpark's NEMT software has several aspects that can help your MCO-managed transportation make the most of the advantages it already has.
All the data you have on your members don’t have to be tucked away in some filing cabinet anymore, you can add it to your database, and access it easily whenever you need to. Once you've digitized your old database, you can simply add new members directly into the system through an integration with your electronic medical record.
Your system will collect demographic information for all your members and share it as necessary while staying HIPAA-compliant.
Once you have your database of members set, our software can coordinate all the tough logistical decisions for you while still taking any member needs into account.
When health professionals work more directly in transportation efforts, it’s easier to ensure better health outcomes and a higher quality of care.
If you want to discuss strategies for going above and beyond, contact us to speak to an expert who can help you customize the right NEMT software for your organization.