What Can Expert NEMT Software Do for Transportation Providers?



What Can Expert NEMT Software Do for Transportation Providers?

Every business is unique, and NEMT providers are no different. Transportation software for providers needs to be customizable in order to work for your business. With automating changes in routes and appointments, automatic billing and qualification of members, and pristine records with minimal effort, TripSpark's software has the right solutions for your business. Here is how TripSpark's software can work for your business.

Automating Route and Appointment Changes

Life and business bring the unexpected. Appointment times can change, and traffic can suddenly pop up. In an ever-changing environment, your software needs to be able to automate these changes in order to give the best possible service. Drivers being given up-to-the-moment route changes can help ensure that accidents on the freeway don't prevent your customer from arriving at their appointment on time. Offering customers reliable transportation, despite any transportation barriers that may arise. Having NEMT booking technology that is able to automate these changes helps to quiet the phones at dispatch.

Likewise, if a customer's appointment has been changed, your drivers need their schedules to be updated in order to make the most of their time and not make an unnecessary trip. Customers can easily update their trip using our system, which automatically reschedules and updates the driver's schedule. This frees up your company's call center and allows for an efficient driver schedule.

Automatic Billing and Member Qualifications

In order for revenue to be stable, you need an efficient billing system. Automated billing is a must-have from any transportation software. With the level of integration TripSpark provides, efficient and prompt billing will ensure you have been paid for your services without the need to manually track each individual invoice. This allows NEMT providers and brokers to securely accept payments to reduce any delays in payment processing.

Medical services, like NEMT, need to be able to qualify their potential customers. NEMT booking software can take care of qualifying members. This ensures that you know the type of service they are looking for and any requirements they need. By taking care of this important task, your software can clear hours of work in minutes and eliminate the need for piles and piles of paperwork, so your staff can spend valuable hours of their day elsewhere.

Better Records with Minimal Effort

The ideal kind of record is the one that has all of your detailed information for reporting both for taxes and internal tracking. Creating these detailed records manually takes many painstaking hours and has a greater chance of human error. Integrated transportation software for providers allows you to have top-quality records with a minimal amount of effort.

TripSpark has extensive experience in supporting Non-Emergency Medical Transportation operations of medium to large providers. Contact TripSpark today to learn how NEMT software can help your business.



About the Author

Kris Lyon's avatar
Kris Lyon

Kris, Senior Manager, Business Development-NEMT, has nearly 14 years of experience in the NEMT industry and is looking forward to sharing that knowledge with TripSpark's customers. Previously, she worked as the Human Services Transportation Coordinator for Lane Transit District.

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