It takes a lot to keep any PACE program operating at peak performance. It's more than just important to meet those standards, it's essential to keeping your participants and their families feeling like they're in the right place.
How you operate throughout your day is key, so healthcare professionals who understand your program and your participants are integral in delivering excellence. That's not the only important consideration. If a day doesn't start and end the right way, it can mean your participants can be soured on their experience with you.
How your participants go to and from your location is essential in this experience, so you want to make sure your scheduling is both efficient and timely.
The right scheduler can help, but there are ways to better support them with NEMT vehicle scheduling technology that handles the essentials.
Not needing to worry about creating a schedule for your PACE program can help, however, it's only worth it when they consider everything. You can work with the TripSpark team to set up your scheduling software to optimize for the following considerations (and more):
You can use your NEMT software to coordinate and collect data on where your participants go to and come from, all medical appointments, demographic information, and real-time tracking for all trips. If you're looking to glean anything specific for your program, you can create custom reports to help support your internal research.
Between opportunities for optimization, needing to keep track of so much participant information, scheduling, billing, and more, you need whatever help you can get to make sure your PACE program runs smoothly and delivers high-quality care to its participants.
Every program has different needs, so don’t hesitate to reach out to our team now to strategize on ways to maintain and improve upon the high standard of care your program offers.