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Discover the TripSpark Difference

A single-source solution with a trusted vendor ensures your products will function now and long into the future.

Manage all resources to do more with less: optimal routes and bus capacity.

Browser-based solution to provide secure access away from the office.

Fast implementation timelines and quick employee learning curve.

Single vendor supplier to ensure quality service and long-term maintenance.

Efficient School Bus Software | West Fargo Public School

"We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there. " Brad Redmond Transportation Director, West Fargo Public School

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Fleet Reduction & Improved Customer Service | Red Clay School District

"What the tool allowed us to do was shrink our number of buses by doing better routing. In addition, better customer service. We had an increased level of confidence when we spoke to parents." Kelly Shahan Transportation Manager, Red Clay Consolidated School District

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Smooth Integration Allows for Successful GPS Implementation | West Fargo Public Schools

"It was exciting and reassuring to see an integrated GPS system that leveraged our existing TripSpark software." Bradley Redmond Transportation Director, West Fargo Public Schools

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Why Austin ISD Chose A Parent App To Improve Their Operation | Austin ISD

Austin ISD Success With K-12 Software and the Parent App

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From The Blog

Is Your Data Secure? Part 2 – HITRUST and Hosting

Is Your Data Secure? Part 2 – HITRUST and Hosting

In the first part of our security series, we focused on the most widely recognized standard of PHI security - HIPAA Compliance. For this second part, we will focus on another important standard (HITRUST), and how you can protect yourself if you are using a 3rd party hosting platform.

Is Your Data Secure? Part 1 – HIPAA Compliance

Is Your Data Secure? Part 1 – HIPAA Compliance

Many organizations in the non-emergency medical space have embraced technology to help streamline their operations and provide better service to their members. One of the things that is easy to “gloss over” in the selection process is how secure the software package is, what steps the technology firm has undertaken to ensure they are a “PHI protector”.

How to Support Renewed HHS Non-discrimination Measures in NEMT

How to Support Renewed HHS Non-discrimination Measures in NEMT

We must keep things as equitable as possible in NEMT. There are so many socioeconomic factors that contribute to how individuals’ access to healthcare may or may not be limited, and it’s our responsibility to stay aware of these limitations so we can do our best to circumvent them.

The Benefits of MCO-Led Medical Transportation Management

The Benefits of MCO-Led Medical Transportation Management

By the nature of what they are, MCOs have a kind of edge when it comes to our industry. MCOs already hold a great deal of medical information about the members who need to book trips. But let’s go deeper into why MCO-managed NEMT can work so well.

Leveraging the Overlap Between Paratransit and New On-Demand Service Models

Leveraging the Overlap Between Paratransit and New On-Demand Service Models

Learn about finding the right balance between offering these two services, optimizing staff and fleet utilization, efficiently widening service coverage and lots more.

PACE Programs Today: Providing Excellent Participant Experience While Keeping Vehicles & Schedules Efficient

PACE Programs Today: Providing Excellent Participant Experience While Keeping Vehicles & Schedules Efficient

As an NEMT professional, what you do helps people in many ways, often people who would not otherwise have support. But sometimes there is a bit too much for your staff to handle, and hiring more people is not always the right solution, especially when trying to coordinate schedules properly.

Better Together: Partnering with Uber Health for NEMT Excellence

Better Together: Partnering with Uber Health for NEMT Excellence

We work in an industry that does best when it’s consistently looking ahead for ways to innovate, share knowledge, and bring members the best experience possible. This is doubly true as value-based care becomes the industry standard.

Key Takeaways from CMS’s Listening Sessions and What They Mean for Non-Emergency Medical Transportation

Key Takeaways from CMS’s Listening Sessions and What They Mean for Non-Emergency Medical Transportation

Recently, the Centers for Medicare & Medicaid Services (CMS) met to hold a few “listening sessions” in hopes of gathering key information on what steps various kinds of medical transportation management professionals can take to improve their services.

NEMT: A Critical Link for Rural Communities

NEMT: A Critical Link for Rural Communities

Transportation is such a critical social determinant of health. Without it, for many there simply is no participation in key checkups and treatment appointments. It’s also a factor in a person’s levels of socialization and their access to the nutrition they need to stay healthy. NEMT can help with this, but there’s so much more that goes into what constitutes a person’s transportation ability

Starting Your On-Demand Transit Service: Things to Consider

Starting Your On-Demand Transit Service: Things to Consider

Get a holistic idea about the on-demand space and the right questions to ask yourself for its applicability to your agency.

4 Quick Fixes that NEMT Broker Software Offers

4 Quick Fixes that NEMT Broker Software Offers

It’s no secret that brokers have a lot on their plate at any given time. There are so many moving parts for your team members to keep track. There’s a lot that goes into ensuring that your members get the best experience you have to offer.

What’s New in Novus 7 - TripSpark’s Latest On-Demand Software Update

What’s New in Novus 7 - TripSpark’s Latest On-Demand Software Update

We are happy to announce the latest version of Novus – the best unified booking, scheduling, and dispatching solution for on-demand transit.

With Novus 7, we're excited to deliver a revamped user experience and several time-saving improvements, to make getting work done quick and easy, and reduce staff training time.

Why Non-Emergency Medical Transportation Is on the Rise

Why Non-Emergency Medical Transportation Is on the Rise

Non-emergency medical transportation was once a small portion of healthcare. Just a kind of courtesy service for those who “really” needed it. But as demand for healthcare of all kinds continues to increase, and as medical professionals look at their field with a socially-critical eye, NEMT is revealing itself as an integral part of healthcare.

Ridership Recovery & Managing Staff Shortages with Technology

Ridership Recovery & Managing Staff Shortages with Technology

Learn from CityBus' strategies for successfully managing these issues plaguing our industry right now.

Modaxo & TripSpark Welcome Routematch

Modaxo & TripSpark Welcome Routematch

TORONTO, ON, JULY 6, 2022 — Modaxo Inc. (“Modaxo”), a global technology organization focused on moving the world’s people, along with its company TripSpark, today announced it has acquired Routematch.  

What Does Biden’s 2023 Budget Mean for NEMT?

What Does Biden’s 2023 Budget Mean for NEMT?

President Biden put forward a budget for 2023 back in late March, and it could signify an influx of Veterans needing rides from NEMT transportation brokers and other providers. According to a report from Becker’s Hospital Review, “[the] proposed budget allocates $119 billion, or a 32 percent increase, to medical care for veterans.” This will provide full funding for such programs as mental health, inpatient, long-term care, and outpatient programs.

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