Customizable NEMT software for transit agencies
Your operations are one-of-a-kind. Each agency providing NEMT services faces unique circumstances, which means a one-size-fits-all solution will never provide your staff and riders with the support they need. At a minimum, funding varies from region to region, and you might serve urban, suburban, or rural passengers. Customization isn’t a nice-to-have—it’s essential for a successful, effective service.
That’s why TripSpark’s NovusMED is completely customizable for you: it’s the only software out there today specifically designed for the complex and changing needs of the NEMT industry.
NovusMED enables you to quickly build optimized schedules and includes flexible scheduling and dispatch modules that can be shaped to suit individual needs. You can also customize the software to streamline your back-office processes for billing, data reporting and sharing with partners, proof of eligibility and on-time service, improving communication with drivers, verification of drivers’ licenses, and enhancing client service.
Simply put, integrated NEMT software allows your organization to make operational improvements and boost your bottom line while providing top-notch service to passengers.
TripSpark has extensive experience supporting NEMT operations of all sizes in addition to ADA paratransit, fixed route, and microtransit. We understand the unique challenges of public and community-funded services like yours to improve both your staff and passengers’ experiences and deliver quality care. Let’s partner to innovate and grow together.