A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth. Our software offers a wide range of functionality including: automated scheduling, real-time dispatching, credentialing, client management, imports/exports, billing & claims, and client technology like online-booking, and client notifications.
Protecting our customer's PHI data is of the upmost importance to our organization.
We have implemented security and privacy controls to ensure HIPAA data is protected.
Robust reporting capabilities for audits and performance reviews.
Improved productivity and communication between brokers and providers.
Offer better service with automated scheduling and real-time information.
HIPAA compliant access to information, transportation and caregiver schedules.
“The bottom line is that we believe in what we do. We were able to achieve a major milestone in 90 days by building an entire statewide organization of provider, delivery source, call center and claims processing. The future of WellTrans is looking very bright.” William Retherford, CEO, WellTransLearn More
CCRTA purchased TripSpark's Medical Transportation software in 2009 and this software made all the difference in how we were able to manage our brokerage services, not only for the Human Transportation contracts we have with the state of Massachusetts, but also for the local agencies and organizations we serve Paula George Deputy Administrator/Travel Trainer, CCRTALearn More
"We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way." Ernesto Paredes Executive Director, Easy Lift TransportationLearn More
"Having real-time updates, it means a lot to everyone. Because it’s less phone calls that we have to do, and that’s more time that we are having to focus on the clients." Kevin Manley Brokerage Administrator, Metro West AmbulanceLearn More
2022 is already shaping up to be an exciting year for innovators in the transportation technology space, and new technologies are rapidly changing the personal, and public transportation landscape. Innovation is driving significant progress towards upgrading vehicles, enhancing accessibility, improving rider experience, reducing emissions, and even protecting transit employees', and riders' information. With a laser focus on innovation in 2022, we bring you the top 7 ways that technology will have a major impact on transportation in 2022, and beyond.
While March 18th is 'Transit Operator and Worker Appreciation Day', it's important to recognize all the hard-working souls who keep public transit running year-round, and especially during the holiday season. We'd like to spotlight and thank the many transit operators who fill their hearts, and even their buses, with the spirit of the season!
Today, there is sufficient evidence of inequity in healthcare for different demographics in America. And although the popular opinion that all Americans should have equal access to healthcare exists, the actual case is that many Americans are denied access to quality healthcare considering factors like structural racism, socioeconomic status, age, occupation, etc. Various systems have been designed to create equal access to healthcare for all Americans, but safe to say that these structures have effectively transformed the reality of healthcare inequity.
While it truly is the most wonderful time of the year, it is also the most hectic. With just a few shopping weeks left until Santa's arrival, many holiday gatherings to attend, and having to make the rounds to family festivities, this holiday this season, drivers should consider parking their cars, and taking public transit, to enjoy the top 8 benefits of letting someone else do the driving.
Today Americans drive because it is their most convenient option. However, with extensive new transit funding, a commitment to embracing transit-oriented development, and by improving basic local service, Americans will finally find it accessible to choose public transit over driving.
The City of Barrie (ON) is forgoing its annual Santa Claus parade, and opting for a more high-tech "Santa Tour" instead. This year, Santa will be travelling all around Barrie with a police escort, and Barrie's Mayor, Jeff Lehman. Barrie Transit will be enabling their passenger information technology, MyRide, to create a “Santa Tracker” for Barrie residents, to keep track of Santa's whereabouts on a map, throughout every stage of his tour.
Join Chris Keuleman on his journey to becoming TripSpark Transit's new Director of Finance. An avid traveler and dog dad, Chris shares his wolrdly and local travel adventures, his love of great music, good beer and his sweet pup, Cora.
TripSpark is an NEMT software provider that assists companies in providing transportation for people who have to make crucial medical appointments. The software offers client management, booking and scheduling, reporting, and billing functionality which help provider companies determine who is eligible to use their services. Various businesses usually seek this kind of information to improve their NEMT delivery processes. We've put together some of our most frequently asked questions (FAQs) from the types of NEMT businesses we encounter most often:
Many transit agencies have risen to the occasion to keep their vehicles clean and safe for their riders, For example, take the TTC's pilot project to reduce rider exposure to germs, by installing an anti-microbial copper coating on high-touch surfaces on all subways, streetcars, and buses. While this is a huge step in the right direction towards curbing infection, there are many other ways that germaphobes can protect themselves. Here are our top 10.
Innovation is a greater necessity than ever before, and companies need advanced solutions to deliver their services in the timeliest fashion possible to their customers. Healthcare organizations need options for creating safer transport experiences for people who need them. This is done via non-emergency medical transportation (NEMT). NEMT empowers people lacking travel access, ensuring they make their non-emergency medical appointments promptly.
Whether commuting to work or school, running errands, or needing to get to appointments, public transit is essential to keeping Americans moving freely, and together. According to a ridership report from the APTA, transit riders are eager to get moving on public transit again, however they're now demanding that transit agencies increase health and safety measures, before they start sharing rides again.
The City of Lethbridge Transit, a long-time, important agency partner of TripSpark Technologies, were the first to implement TripSpark's new microtransit app, Rides on Demand. And it's already a success story. In a recent TripSpark Transit webinar hosted by transportation expert Paul Comfort, Lethbridge Transit leaders, Tim Sanderson and Jeff Gillette, shared their amazing journey to fully redesigning their Fixed Route service, and adding microtransit to increase rider satisfaction, and manage their shrinking budget.
As we move towards a third year of pandemic-related challenges, the transit industry is fortunate to have access to some new funding for public transportation infrastructure, and pandemic-associated needs. And with a host of new restrictions as the result of the pandemic, ARP's Additional Assistance Funding will help those who need the financial support most.
Every business is unique, and NEMT providers are no different. Transportation software for providers needs to be customizable in order to work for your business. With automating changes in routes and appointments, automatic billing and qualification of members, and pristine records with minimal effort, TripSpark’s software has the right solutions for your business. Here is how TripSpark’s software can work for your business.
At TripSpark Transit, we're all about customer experience - the better served our transit agency customers are, the happier they feel. Delivering a great customer experience makes great business sense. By carefully monitoring, and constantly improving on customer response times, and issues resolution rates, TripSpark's customer care team keeps elevating the customer satisfaction bar higher, and higher.
Reliable software is the pillar of NEMT broker technology. Customizable and fully integrated systems allow you, as a broker, to get the most out of your software. These are not features that are "nice to have", but aspects you should expect the software to provide for you to use to run your business.