A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth. Our software offers a wide range of functionality including: automated scheduling, real-time dispatching, credentialing, client management, imports/exports, billing & claims, and client technology like online-booking, and client notifications.
Protecting our customer's PHI data is of the upmost importance to our organization.
We have implemented security and privacy controls to ensure HIPAA data is protected.
Robust reporting capabilities for audits and performance reviews.
Improved productivity and communication between brokers and providers.
Offer better service with automated scheduling and real-time information.
HIPAA compliant access to information, transportation and caregiver schedules.
“The bottom line is that we believe in what we do. We were able to achieve a major milestone in 90 days by building an entire statewide organization of provider, delivery source, call center and claims processing. The future of WellTrans is looking very bright.” William Retherford, CEO, WellTransLearn More
CCRTA purchased TripSpark's Medical Transportation software in 2009 and this software made all the difference in how we were able to manage our brokerage services, not only for the Human Transportation contracts we have with the state of Massachusetts, but also for the local agencies and organizations we serve Paula George Deputy Administrator/Travel Trainer, CCRTALearn More
"We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way." Ernesto Paredes Executive Director, Easy Lift TransportationLearn More
"Having real-time updates, it means a lot to everyone. Because it’s less phone calls that we have to do, and that’s more time that we are having to focus on the clients." Kevin Manley Brokerage Administrator, Metro West AmbulanceLearn More
Check out our two action-packed days - Technology presentations, book signings, product demos, lucky draw competitions and lots more!
It’s important to reflect on the role we play in people’s lives as professionals providing NEMT solutions. April is National Public Health Awareness month, and we wanted to take a closer look at how providers and the services they offer aren’t just a part of the public health industry, but an answer to ongoing issues.
Discover the power of partnering with other agencies - How Quinte, Belleville and Bancroft Transit teams boosted operational efficiencies, expanded service areas and effectively tackled COVID-19 disruptions.
We demystify the concept of vanpooling, discuss its benefits for your agency and showcase its significance in safeguarding your agency operations against disruptive events like the COVID-19 pandemic.
Your brokerage is only as successful as the quality of service it delivers to its members. Striking a balance between providing positive customer experiences on the ride reservation and ride delivery processes can result in mixed reviews. Read on to find solutions to some common issues identified by members using NEMT services.
With the world turning attention towards the Russian invasion of Ukraine, cybersecurity concerns have made their way into the healthcare arena. Over the past several days, warnings within healthcare systems of Russian-borne cyberthreats have increased. These threats may come as a direct target but more likely as collateral damage due to disruptions or spillover activities. As an extension of the industry, medical transportation organizations must be diligent in protecting their businesses.
With the right NEMT software on their side, MCOs will benefit from automated solutions for operational efficiency. Reliable NEMT solutions can simplify electronic data transmission without manual effort from encounter data to scheduling information and driver credentials. On top of the benefits for MCOs, members and drivers will also benefit through features such as automatic notifications that keep both parties informed.
With COVID-19 having irrevocably altered how organizations and members approach health care, 2022 is proving to be a challenging year for all involved. COVID-19 has resulted in years of change occurring in only a few months, and it is difficult for health care organizations to “keep up” with the ever-changing expectations. Rather than default back to the old way of doing things, organizations must embrace the changes we’ve experienced and look forward for ways to address them.
Time is essential when it comes to efficient non-emergency medical transportation operations. When it comes to planning schedules and managing daily changes, manual processes and workarounds can be costly processes. This results in many brokers experiencing slowdowns as their NEMT solutions are not sufficiently automated for success.
Over the past decade, the interest in consumer-directed healthcare—often referred to as elective healthcare—has significantly increased. Another critical movement in healthcare, value-based care, has also influenced the way people interact with healthcare, including elective options.
One primary requirement for non-emergency medical transportation brokers is the increased need for credentialing and the use of credentialing software. This means every provider company or individual working with this broker will need to show proof that credentials are valid and up-to-date.
Ontario's Minister of Transportation, Caroline Mulroney, recently announced that Ontario is offering $375.6 million through the Gas Tax program to help municipalities across the province, operate and expand public transit. The program will also offer one-time additional funding of $120.4 million, to ensure municipalities can continue to support their transit systems. This additional funding is intended to make up for the reduction in gas sales, due to the COVID-19 pandemic.
2022 is already shaping up to be an exciting year for innovators in the transportation technology space, and new technologies are rapidly changing the personal, and public transportation landscape. Innovation is driving significant progress towards upgrading vehicles, enhancing accessibility, improving rider experience, reducing emissions, and even protecting transit employees', and riders' information. With a laser focus on innovation in 2022, we bring you the top 7 ways that technology will have a major impact on transportation in 2022, and beyond.
While March 18th is 'Transit Operator and Worker Appreciation Day', it's important to recognize all the hard-working souls who keep public transit running year-round, and especially during the holiday season. We'd like to spotlight and thank the many transit operators who fill their hearts, and even their buses, with the spirit of the season!
Today, there is sufficient evidence of inequity in healthcare for different demographics in America. And although the popular opinion that all Americans should have equal access to healthcare exists, the actual case is that many Americans are denied access to quality healthcare considering factors like structural racism, socioeconomic status, age, occupation, etc. Various systems have been designed to create equal access to healthcare for all Americans, but safe to say that these structures have effectively transformed the reality of healthcare inequity.
While it truly is the most wonderful time of the year, it is also the most hectic. With just a few shopping weeks left until Santa's arrival, many holiday gatherings to attend, and having to make the rounds to family festivities, this holiday this season, drivers should consider parking their cars, and taking public transit, to enjoy the top 8 benefits of letting someone else do the driving.