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Discover the TripSpark Difference

A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth.

NEMT Reporting Software

Robust reporting capabilities for audits and performance reviews.

Medical Brokers and Providers Software

Improved productivity and communication between brokers and providers.

Automated Medical Dispatch and Scheduling

Offer better service with automated scheduling and real-time information.

HIPAA Compliant Medical Software

HIPAA compliant access to information, transportation and caregiver schedules.

Increased Trips Per Hour with Passenger Portal & Notifications | GoBus “Over the last year, we’ve seen a significant increase in our passengers per vehicle hour mostly related to proper scheduling, with TripSpark being able to group customers and trips together more efficiently.” Brenda Follett General Manager, MVT Canada Learn More
Efficient School Bus Software | West Fargo Public School “We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there. ” Brad Redmond Transportation Director, West Fargo Public School Learn More
Saving Lives with TripSpark | Easy Lift Transportation “We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way.” Ernesto Paredes Executive Director, Easy Lift Transportation Learn More
Effective Fixed Route | Texas A&M University “We have gone from running about 4.5 million passenger trips up to nearly 8 million passenger trips, without overhauling the size of our fleet.” Randy Davidson Senior IT, Texas A&M University Transportation Services Learn More

From The Blog

Leveraging NovusDR For Contact Tracing to Protect Passengers & Employees

Leveraging NovusDR For Contact Tracing to Protect Passengers & Employees

Contact tracing must be implemented in any pandemic plan and key before considering relaxing social distancing mandates. In this post, we'll go over what it is and how TripSpark's demand-response software (NovusDR) can support it.

Meet Jennifer Crow - Application Support Team Lead at TripSpark

Meet Jennifer Crow - Application Support Team Lead at TripSpark

We had the opportunity to chat with Jennifer Crow, TripSpark Medical's Application Support Team Lead. Let's get to know her and her thoughts on NEMT in this interview! 

Leveraging Novus For Contact Tracing to Protect Passengers & Employees

Leveraging Novus For Contact Tracing to Protect Passengers & Employees

Contact tracing is essential to any pandemic plan and key to even begin thinking of relieving social distancing requirements. In this post, we'll go over what it is and how TripSpark's NEMT software (NovusMED) can support it.

Meet Tanya Brusse, TripSpark’s Senior Product Manager for Transit

Meet Tanya Brusse, TripSpark’s Senior Product Manager for Transit

Our Senior Product Manager for Transit, Tanya Brusse, from scenic Alberta is a bit of a foodie, loves travelling, and comes with an engineering background. Let's get to know her! 

What is Microtransit?

What is Microtransit?

Microtransit allows agencies to offer riders an on-demand option that is more flexible than designated fixed routes and appointment-like paratransit. In this post, we’ll go over its main benefits and what TripSpark’s microtransit app, Rides on Demand, has to offer.

TripSpark’s On-Demand Booking Helps Lethbridge Transit Navigate COVID-19

TripSpark’s On-Demand Booking Helps Lethbridge Transit Navigate COVID-19

Most companies around the globe have had to adapt their operations because of the worldwide pandemic and TripSpark partner, Lethbridge Transit, was no exception. We worked with Jeff Gillette, GIS/Applications Specialist for Lethbridge Transit and his team to modify their service due to an unprecedented decline in ridership because of COVID-19, and social distancing requirements. In this post, he talks about how they replaced their fixed route service with an on-demand service that helped ensure riders could safely make essential trips.

What is K-12 Transportation Software?

What is K-12 Transportation Software?

In a nutshell, K-12 transportation software provides school transportation operators with a cohesive platform to effectively manage student transportation services. In this post, we’ll walk you through its core applications, and what TripSpark’s K-12 software (VEO Transportation) includes.

Meet Kris Lyon, TripSpark’s New Resident NEMT Expert

Meet Kris Lyon, TripSpark’s New Resident NEMT Expert

TripSpark Medical welcomes Kris Lyon as their new Senior Business Development Manager. Kris brings nearly 14 years of NEMT experience and most recently worked at Lane Transit District as their Human Services Transportation Coordinator. Let's get to know her!

How to Avoid the NEMT “Spaghetti” System Mess

How to Avoid the NEMT “Spaghetti” System Mess

Having a variety of applications and platforms requires a significant amount of integration work to ensure all systems are connected and talking to each other. Former Brokerage Manager, Kris Lyon shares the difficulties of using disjointed systems and gives us insight on the benefits of switching to an integrated NEMT system.

Where’s My Bus? Enhancing Real-Time Transit Departure Predictions With Machine Learning

Where’s My Bus? Enhancing Real-Time Transit Departure Predictions With Machine Learning

One of the most important pieces of information a transit agency can provide its customers with is the exact time a bus will depart from any given stop. It’s no secret that riders have better things to do than wait at a bus stop, especially in extreme weather conditions. 

NEMT and COVID-19

NEMT and COVID-19

On March 11, 2020 the World Health Organization (WHO) categorized COVID-19 as a pandemic. Initially this seemed to be a virus that affected China, Europe and large metropolitan areas in the United States. Over the next few days, however, the situation changed.  It has spread to all 50 states and significantly altered how people live and interact with each other.  “Sheltering in place” is recommended as necessary to slow the spread of the virus and avoid overwhelming our healthcare system.

TripSpark COVID Updates

TripSpark COVID Updates

At TripSpark, business continuity plans are in place and we continue to monitor the coronavirus (COVID-19) situation closely. Employees are working remotely, business and customer travel has been restricted, and we’re leveraging the many great tools and technology that we have to continue to work productively.

Industry Veteran, Paul Comfort’s Acclaimed New Book - The Future of Public Transportation

Industry Veteran, Paul Comfort’s Acclaimed New Book - The Future of Public Transportation

Transit expert, Paul Comfort has just released a brand-new book; “The Future of Public Transportation”. This acclaimed best-seller is full of insights from over 40 top public transportation experts and executives. After meeting with so many leaders from across the globe, he felt he had a good grasp on what’s going on in the transportation industry, and more importantly, what’s forthcoming, to be able to put this book together.

What is NEMT Software?

What is NEMT Software?

Non-emergency medical transportation (NEMT) was first offered as a benefit in the 1966 US Medicaid program. The federal and state governments cover rides for eligible individuals to and from doctor’s offices, hospitals and other medical facilities for Medicaid-approved care.

What is Paratransit Software?

What is Paratransit Software?

The Americans with Disabilities ACT (ADA) requires transit agencies that provide fixed route service to also provide parallel or complementary service to individuals with disabilities who cannot use the fixed route bus or rail service. The ADA classifies access to this transportation service as a civil right for a select population and lays out minimum service characteristics to ensure equivalent service.

What is ITS Fixed Route Software?

What is ITS Fixed Route Software?

When asked to describe our solution, we usually say it’s “scheduling and routing software”, “CAD/AVL software” or even “ITS fixed route software”. But if you’re unfamiliar with the jargon, these descriptors don’t do much to dispel the haze. In this post, we’ll walk you through what Intelligent Transportation Systems are, the core technology applications and what TripSpark’s solution entails.

Let’s Get Connected.