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NEMT Providers
NEMT Brokers
Health Care

Discover the TripSpark Difference

A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth.

NEMT Reporting Software

Robust reporting capabilities for audits and performance reviews.

Medical Brokers and Providers Software

Improved productivity and communication between brokers and providers.

Automated Medical Dispatch and Scheduling

Offer better service with automated scheduling and real-time information.

HIPAA Compliant Medical Software

HIPAA compliant access to information, transportation and caregiver schedules.

Saving Lives with TripSpark | Easy Lift Transportation

"We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way." Ernesto Paredes Executive Director, Easy Lift Transportation

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NEMT Software Success Story | Metro West Ambulance

"Having real-time updates, it means a lot to everyone. Because it’s less phone calls that we have to do, and that’s more time that we are having to focus on the clients." Kevin Manley Brokerage Administrator, Metro West Ambulance

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Simpli to NOVUS Migration | Independent Community Transport

"The efficiency in trips, the efficiency in schedules, has impacted our payroll hours. There’s a lot less sitting around waiting for trips." Steven Wolfe Owner-Operator, Independent Community Transport

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How Automation Improves Patient Care | Canadian Cancer Society

"We now have drivers able to pick up multiple patients. That cost reduction helps us give more rides to more people." Gerry Holmes Director of IT for the Canadian Cancer Society

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From The Blog

Reimagining Your Transit System — TripSpark’s Collaboration With the CTAA

Reimagining Your Transit System — TripSpark’s Collaboration With the CTAA

The TripSpark team collaborated with the CTAA (Community Transportation Association of America) for a roundtable discussion on Reimagining Your Transit System in a Post-COVID World. In this post, we’ll take a brief look at the state of public transit, delve into some important insights from transit executives, and we'll give you a sneak peek into the event.

NEMTAC & TripSpark’s Ongoing Partnership

NEMTAC & TripSpark’s Ongoing Partnership

Since March 2019, TripSpark Technologies has been a proud corporate sponsor and partner of NEMTAC. In addition to sitting on their advisory board, we support them in their mission to enrich NEMT services by helping shape and actively participating in their annual conferences, since their inauguration. 

Future-Proofing Your Transit System — TripSpark’s Exclusive Partnership With SWTA

Future-Proofing Your Transit System — TripSpark’s Exclusive Partnership With SWTA

TripSpark recently partnered with SWTA (South West Transit Association), bringing together transit industry leaders from across the country. In this post, we'll summarize the landscape of transit in 2020, share some key insights from industry leaders and give you a preview of the event.

Meet Andrew Rivas - Client Services Manager for TripSpark Medical

Meet Andrew Rivas - Client Services Manager for TripSpark Medical

We had the opportunity to chat with Andrew Rivas, TripSpark Medical's Client Services Manager. He's been involved with transportation for over 20 years and has a thirst for learning – let's get to know him! 

COVID Creativity & the New Normal

COVID Creativity & the New Normal

Kris Lyon, TripSpark's resident NEMT expert takes a closer look at the new normal for NEMT providers, brokers and MCO's and how the changing landscape of transportation has fostered creativity with how service is delivered.

Transit Tips & Tricks for Navigating COVID-19

Transit Tips & Tricks for Navigating COVID-19

Our team of transit experts here at TripSpark have compiled some transit tips and how they can be implemented with our Streets software.

TripSpark Pricing & Cost Breakdown

TripSpark Pricing & Cost Breakdown

In this post, we'll describe how we arrive at our pricing, our process, and what makes us unique. TripSpark is committed to offering robust, best-in-breed transportation software suites. With decades of history in the market, you can expect exceptional industry-experienced customer support. Rather than a stop-gap vendor, we are your long-term strategic partner, evolving together.

NEMT & Credential Management – Here’s What You Need to Know

NEMT & Credential Management – Here’s What You Need to Know

In the NEMT realm, all drivers and vehicles have credentials associated with them, such as licenses, insurance, vehicle inspections etc. These records are critical to determine whether a driver or vehicle is qualified to perform a trip and for you to actually get reimbursed for it.

In this post, we’ll explain the importance of credential management and some valuable features of TripSpark's Credential Management software

What is Ridesharing / Carpooling / Vanpooling Software? Ridesharing vs. Ridehailing

What is Ridesharing / Carpooling / Vanpooling Software? Ridesharing vs. Ridehailing

Nowadays, the terms ridesharing and ridehailing are commonly used interchangeably, but this is not a correct interpretation. Let's take a closer look...

Meet Pat Dewis, TripSpark’s Senior Manager of Product Development for Transit

Meet Pat Dewis, TripSpark’s Senior Manager of Product Development for Transit

Our Senior Manager for Product Development for Transit is an Alberta native and loves technology. Let's learn more about him, work and play!

Rides on Demand – TripSpark’s New Microtransit App

Rides on Demand – TripSpark’s New Microtransit App

TripSpark’s new Rides on Demand mobile app for Android and iOS has launched and is here to help your agency offer microtransit service, maximize your resources, and meet the needs and expectations of today’s riders!

Leveraging NovusDR For Contact Tracing to Protect Passengers & Employees

Leveraging NovusDR For Contact Tracing to Protect Passengers & Employees

Contact tracing must be implemented in any pandemic plan and key before considering relaxing social distancing mandates. In this post, we'll go over what it is and how TripSpark's demand-response software (NovusDR) can support it.

Meet Jennifer Crow - Application Support Team Lead at TripSpark

Meet Jennifer Crow - Application Support Team Lead at TripSpark

We had the opportunity to chat with Jennifer Crow, TripSpark Medical's Application Support Team Lead. Let's get to know her and her thoughts on NEMT in this interview! 

Leveraging Novus For Contact Tracing to Protect Passengers & Employees

Leveraging Novus For Contact Tracing to Protect Passengers & Employees

Contact tracing is essential to any pandemic plan and key to even begin thinking of relieving social distancing requirements. In this post, we'll go over what it is and how TripSpark's NEMT software (NovusMED) can support it.

Meet Tanya Brusse, TripSpark’s Senior Product Manager for Transit

Meet Tanya Brusse, TripSpark’s Senior Product Manager for Transit

Our Senior Product Manager for Transit, Tanya Brusse, from scenic Alberta is a bit of a foodie, loves travelling, and comes with an engineering background. Let's get to know her! 

What is Microtransit?

What is Microtransit?

Microtransit allows agencies to offer riders an on-demand option that is more flexible than designated fixed routes and appointment-like paratransit. In this post, we’ll go over its main benefits and what TripSpark’s microtransit app, Rides on Demand, has to offer.

Let’s Get Connected.