A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth.
Robust reporting capabilities for audits and performance reviews.
Improved productivity and communication between brokers and providers.
Offer better service with automated scheduling and real-time information.
HIPAA compliant access to information, transportation and caregiver schedules.
“Over the last year, we’ve seen a significant increase in our passengers per vehicle hour mostly related to proper scheduling, with TripSpark being able to group customers and trips together more efficiently.”
General Manager, MVT CanadaLearn More
“We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there. ”
Transportation Director, West Fargo Public SchoolLearn More
“We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way.”
Executive Director, Easy Lift TransportationLearn More
“We have gone from running about 4.5 million passenger trips up to nearly 8 million passenger trips, without overhauling the size of our fleet.”
Senior IT, Texas A&M University Transportation Services
Welcome to our new blog series Meet the Team, where we ask a TripSpark team member five questions about their work and passions. Today we’ll introduce you to the dedicated Joe Tovar, our Senior Product Manager for Medical.
TripSpark Technologies was born on July 7, 2014, as a separate operating division of Trapeze Software and was created to serve existing transit, paratransit, medical and rideshare clients. The K-12 Education vertical was added to our portfolio in January 2015.
It’s the beginning of the end for printed bus schedules.
New York’s Metropolitan Transportation Authority made transit headlines in early August when they announced they were working to stop posting printed schedules at all bus stops in order to save $500,000 a year. Instead, they will direct all inquiries to their passenger information system.
In any given year, 1 in 5 adults will experience a mental health problem or illness, meaning nearly 20% of the population could face difficulty or feel discomfort when using public transit.
A new report titled Mental Health and Travel from…
It’s another feather in transit’s cap. Affordable, accessible transit is proven to increase mobility and a person’s satisfaction with their neighborhood among low-income seniors who want to remain in their homes.
The Aging in Place…
While filming our customer success story in St. John’s, Newfoundland, we had the opportunity to interview GoBus paratransit rider Mandy Penney, to talk about her experience using TripSpark’s Passenger Portal and text notifications.
Transit research on riders’ responses to service delays and their corresponding use of passenger information systems has recently advanced from theoretical models to more realistic computer simulations and real-life data analysis. We scoured…
What do you do when your rideshare program shares the title of a 1965 Beatles’ hit, Ticket to Ride, and confused locals aren’t getting on board? Like the Fab Four, you re-brand – but with less sitars.
At the end of May, The Kentuckiana…
The Federal Transit Administration (FTA) currently has two rounds of grant funding open for buses and Integrated Mobility Innovation. Check out more program details below, and get your applications in!
Ridesharing or carpooling began as a conservation method to save rubber, gas, and wear-and-tear on vehicles during the Second World War. In the 1940s, before computer databases and automated matching, the U.S. Office of Civilian Defense…
The City of Rock Hill, South Carolina has been transit-less for years, until now. The city of 70,000 leapfrogged traditional, diesel transit vehicles and will be rolling out a new fleet of electric buses this summer offering free rides, Wi-fi,…
In March 2019, the Canadian Urban Transit Association released a report, “The Economic Impact of Transit Investment in Canada”, that examined the return on investment on funds spent to preserve and expand Canada’s transit systems. Do tax…
This year, TripSpark has committed to the continued growth of our Medical team. We sat down with Steve Dewis, General Manager of TripSpark Medical, to discuss our non-emergency medical transportation (NEMT) segment. Let’s rapid-fire three…
This winter, Ontario was hit with a series of late snow storms, which wreaked havoc with traffic and snow removal. The City of Barrie transit agency was also experiencing delays, and encouraged riders to check MyRide, their real-time…
In part 2 in our series on Using Technology to Coordinate NEMT and Transit Services, we will look at how NEMT brokers and transit agencies can negotiate a mutually beneficial rate for services. If you haven’t already, check out part 1 here.…