A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth.
Robust reporting capabilities for audits and performance reviews.
Improved productivity and communication between brokers and providers.
Offer better service with automated scheduling and real-time information.
HIPAA compliant access to information, transportation and caregiver schedules.
“Over the last year, we’ve seen a significant increase in our passengers per vehicle hour mostly related to proper scheduling, with TripSpark being able to group customers and trips together more efficiently.”
General Manager, MVT CanadaLearn More
“We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there. ”
Transportation Director, West Fargo Public SchoolLearn More
“We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way.”
Executive Director, Easy Lift TransportationLearn More
“We have gone from running about 4.5 million passenger trips up to nearly 8 million passenger trips, without overhauling the size of our fleet.”
Senior IT, Texas A&M University Transportation Services
Non-emergency medical transportation (NEMT) was first offered as a benefit in the 1966 US Medicaid program. The federal and state governments cover rides for eligible individuals to and from doctor’s offices, hospitals and other medical facilities for Medicaid-approved care.
The Americans with Disabilities ACT (ADA) requires transit agencies that provide fixed route service to also provide parallel or complementary service to individuals with disabilities who cannot use the fixed route bus or rail service. The ADA classifies access to this transportation service as a civil right for a select population and lays out minimum service characteristics to ensure equivalent service.
When asked to describe our solution, we usually say it’s “scheduling and routing software”, “CAD/AVL software” or even “ITS fixed route software”. But if you’re unfamiliar with the jargon, these descriptors don’t do much to dispel the haze. In this post, we’ll walk you through what Intelligent Transportation Systems are, the core technology applications and what TripSpark’s solution entails.
A local transit professional has come up with an innovative way to provide emergency mobile shelter beds, much needed in Ontario’s biting winters, by retrofitting end-of-life coach buses.
Welcome to our new blog series Meet the Team, where we ask a TripSpark team member five questions about their work and passions. Today we’ll introduce you to the dedicated Joe Tovar, our Senior Product Manager for Medical.
TripSpark Technologies was born on July 7, 2014, as a separate operating division of Trapeze Software and was created to serve existing transit, paratransit, medical and rideshare clients. The K-12 Education vertical was added to our portfolio in January 2015.
It’s the beginning of the end for printed bus schedules.
New York’s Metropolitan Transportation Authority made transit headlines in early August when they announced they were working to stop posting printed schedules at all bus stops in order to save $500,000 a year. Instead, they will direct all inquiries to their passenger information system.
In any given year, 1 in 5 adults will experience a mental health problem or illness, meaning nearly 20% of the population could face difficulty or feel discomfort when using public transit.
A new report titled Mental Health and Travel from…
It’s another feather in transit’s cap. Affordable, accessible transit is proven to increase mobility and a person’s satisfaction with their neighborhood among low-income seniors who want to remain in their homes.
The Aging in Place…
While filming our customer success story in St. John’s, Newfoundland, we had the opportunity to interview GoBus paratransit rider Mandy Penney, to talk about her experience using TripSpark’s Passenger Portal and text notifications.
Transit research on riders’ responses to service delays and their corresponding use of passenger information systems has recently advanced from theoretical models to more realistic computer simulations and real-life data analysis. We scoured…
What do you do when your rideshare program shares the title of a 1965 Beatles’ hit, Ticket to Ride, and confused locals aren’t getting on board? Like the Fab Four, you re-brand – but with less sitars.
At the end of May, The Kentuckiana…
The Federal Transit Administration (FTA) currently has two rounds of grant funding open for buses and Integrated Mobility Innovation. Check out more program details below, and get your applications in!
Ridesharing or carpooling began as a conservation method to save rubber, gas, and wear-and-tear on vehicles during the Second World War. In the 1940s, before computer databases and automated matching, the U.S. Office of Civilian Defense…