A single-source solution to connect all stakeholders to mission-critical information. All products are designed to grow with your operation, and enable that growth.
Robust reporting capabilities for audits and performance reviews.
Improved productivity and communication between brokers and providers.
Offer better service with automated scheduling and real-time information.
HIPAA compliant access to information, transportation and caregiver schedules.
“Over the last year, we’ve seen a significant increase in our passengers per vehicle hour mostly related to proper scheduling, with TripSpark being able to group customers and trips together more efficiently.”
General Manager, MVT CanadaLearn More
“We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there. ”
Transportation Director, West Fargo Public SchoolLearn More
“We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way.”
Executive Director, Easy Lift TransportationLearn More
“We have gone from running about 4.5 million passenger trips up to nearly 8 million passenger trips, without overhauling the size of our fleet.”
Senior IT, Texas A&M University Transportation Services
On March 11, 2020 the World Health Organization (WHO) categorized COVID-19 as a pandemic. Initially this seemed to be a virus that affected China, Europe and large metropolitan areas in the United States. Over the next few days, however, the situation changed. It has spread to all 50 states and significantly altered how people live and interact with each other. “Sheltering in place” is recommended as necessary to slow the spread of the virus and avoid overwhelming our healthcare system.
At TripSpark, business continuity plans are in place and we continue to monitor the coronavirus (COVID-19) situation closely. Employees are working remotely, business and customer travel has been restricted, and we’re leveraging the many great tools and technology that we have to continue to work productively.
Transit expert, Paul Comfort has just released a brand-new book; “The Future of Public Transportation”. This acclaimed best-seller is full of insights from over 40 top public transportation experts and executives. After meeting with so many leaders from across the globe, he felt he had a good grasp on what’s going on in the transportation industry, and more importantly, what’s forthcoming, to be able to put this book together.
Non-emergency medical transportation (NEMT) was first offered as a benefit in the 1966 US Medicaid program. The federal and state governments cover rides for eligible individuals to and from doctor’s offices, hospitals and other medical facilities for Medicaid-approved care.
The Americans with Disabilities ACT (ADA) requires transit agencies that provide fixed route service to also provide parallel or complementary service to individuals with disabilities who cannot use the fixed route bus or rail service. The ADA classifies access to this transportation service as a civil right for a select population and lays out minimum service characteristics to ensure equivalent service.
When asked to describe our solution, we usually say it’s “scheduling and routing software”, “CAD/AVL software” or even “ITS fixed route software”. But if you’re unfamiliar with the jargon, these descriptors don’t do much to dispel the haze. In this post, we’ll walk you through what Intelligent Transportation Systems are, the core technology applications and what TripSpark’s solution entails.
A local transit professional has come up with an innovative way to provide emergency mobile shelter beds, much needed in Ontario’s biting winters, by retrofitting end-of-life coach buses.
Welcome to our new blog series Meet the Team, where we ask a TripSpark team member five questions about their work and passions. Today we'll introduce you to the dedicated Joe Tovar, our Senior Product Manager for Medical.
TripSpark Technologies was born on July 7, 2014, as a separate operating division of Trapeze Software and was created to serve existing transit, paratransit, medical and rideshare clients. The K-12 Education vertical was added to our portfolio in January 2015.
It’s the beginning of the end for printed bus schedules.
New York’s Metropolitan Transportation Authority made transit headlines in early August when they announced they were working to stop posting printed schedules at all bus stops in order to save $500,000 a year. Instead, they will direct all inquiries to their passenger information system.
In any given year, 1 in 5 adults will experience a mental health problem or illness, meaning nearly 20% of the population could face difficulty or feel discomfort when using public transit.
A new report titled Mental Health and Travel from…
It’s another feather in transit’s cap. Affordable, accessible transit is proven to increase mobility and a person’s satisfaction with their neighborhood among low-income seniors who want to remain in their homes.
The Aging in Place…
While filming our customer success story in St. John’s, Newfoundland, we had the opportunity to interview GoBus paratransit rider Mandy Penney, to talk about her experience using TripSpark’s Passenger Portal and text notifications.
Transit research on riders' responses to service delays and their corresponding use of passenger information systems has recently advanced from theoretical models to more realistic computer simulations and real-life data analysis. We scoured…