About TripSpark

TripSpark solutions enable community transportation providers to deliver accessible, flexible, and comprehensive transportation services to their communities. Our advanced software, in-vehicle hardware and mobile technologies help agencies increase ridership, improve service, and operate more efficiently.

Longevity & Dependability

TripSpark comes from a family of companies with an impressive history throughout North America and globally, with decades of experience in transportation.

Single Vendor Solution

For many of our long-term customers, a single-vendor solution for both their hardware and software means better support, dependable product integration, and top-of-the-line reliability.

Expert Customer Care

Our support representatives come from the industry and have years of industry experience. They are very knowledgable, and not your typical "front-line" support.

Ongoing Support

Responsive and effective customer support is critical for your operations. Our Customer Care team is available 24/7 by phone, email or online through our Customer Care portal.

Resources

TripSpark offers comprehensive operational and industry resources. Our customers can access online training resources, including monthly training courses on new features and functions, user guides and collaborative discussion forums.

Implementation

Our trainers employ a “train the trainer” methodology to empower your staff to confidently train others. Implementation always includes a thorough needs assessment, and rigorous testing and piloting process in preparation of your go-live date.

We saw the value in a single vendor for both fixed route and paratransit. Year to date, paratransit ridership is up by 5.17%.

Abby Slovack, Transit Planner, Lethbridge Transit

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We were able to work with one company. We didn’t have to worry about integration between our routing software and our GPS systems, it was all there.

Brad Redmond, Transportation Director, West Fargo Public School