Careers at TripSpark

Sales at TripSpark
Be more than just a vendor, be a strategic partner.

Listening to the Voice of the Customer
We listen to our customers and guide them toward solutions that address their specific goals. Are you a skilled problem solver and communicator who’s passionate about developing mutually rewarding relationships with your customers and coworkers? If so, you’ll want to look into a sales position at TripSpark!

I appreciate the sales team atmosphere. When one of us has an idea to improve a project or presentation, we all rally around to make it a reality.

Brendan Samis
Sales Manager, Business Development

Product Management & Development at TripSpark
Our product managers and talented developers work together to give agencies the features and capabilities they need to make their jobs easier and improve service to their riders.

Industry and Technical Knowledge Come Together
Our product managers bring unique backgrounds to their work at TripSpark. Some come from the transit industry and have experience in the segments where we do business. Our developers are coding pros that enjoy working closely with product management to turn ideas into reality. A highlight for the team is our annual Code Fest, where staff travel to an exciting destination to problem solve and take part in team-building activities (like cooking a meal together). Interested in joining the product management or development teams? Let us know!

Every day, I am surrounded by creative, passionate individuals who value software quality and constant improvement. We support and challenge each other to solve problems, learn, and grow together as a team.

Priscilla Trinh
Development Team Manager

IT, Legal, Finance, Accounting, and HR at TripSpark
We depend on our dedicated behind-the-scenes staff to create a great work environment and to succeed as a company and as a partner to our customers.

Keep TripSpark Moving Forward
Our operations teams are focused on building and maintaining the best TripSpark possible. Contributions from this group are integral to our staff every single day and our overall company success. Want to help us continue to grow? Let us know if you’re up for the job!

The Human Resources department at TripSpark is the best I have worked with. We work with managers to put an emphasis on employee growth and development, helping employees get to where they want to be. Working here, for me, is an opportunity to contribute to an exciting, forward-thinking, fast-paced organization.

Stephanie Femia
Human Resources Business Partner

Customer Care & Customer Success at TripSpark
Creating exceptional customer experiences and making their jobs easy while ensuring they receive a high return on investment.

Be a Problem-Solving Superhero
Whether it’s helping a customer navigate a critical situation or providing insider tips on shortcuts, customers know they can depend on you for customized guidance and support. Do you have an interest in working with our software and want to help people every day? If so, this could be the place for you!

One thing I’ve always enjoyed about TripSpark is our focus on the people behind the ‘magic.’ I’ve gone to work each day knowing that I am working with the “best of the best” in our industry. If there is an issue or a unique use case, we can solve it. No issue is too large or too small for the Team to come together and tackle. Knowing that these people come together each day to help agencies get folks where they need to go each day—it inspires me to do my best.

Gardner Cole
Manager, Customer Care

Innovate, Create, and Educate

My role is to create content that educates and helps our customers understand the value of TripSpark’s suite of products while aligning with business objectives and strategy. Effective communication is how TripSpark stays engaged with our community of agency partners and stakeholders, as well as keeps staff involved and in the know.

Marketing at TripSpark

The Marketing Team works with colleagues across the organization on projects and campaigns, from teams such as Sales, Product, Customer Care, and Professional Services. Together, we help our agency partners solve their challenges and improve how they serve their riders.

It’s so refreshing to work for an organization that not only recognizes your talent but offers opportunities to further develop your skills and knowledge so you can achieve even higher!

C.J. Zvanitajs
Marketing Communications Manager

Project Management & Deployment at TripSpark
Project Managers and Deployment staff work together to ensure system configuration, installation, and training go smoothly.

Tailored Solutions to Address Customer Needs
Joining our project team means visiting client sites to configure and install software and hardware and troubleshoot any issues that arise. If you have a passion for problem-solving, experience working with technology, plus an interest in travelling across North America to help customers, this could be the place for you!

Working across multiple departments, it is a breath of fresh air to be able to engage with such an open-minded executive and talented group of individuals that truly care about the end goal, which is providing the best possible software and support for our customers. Even though we are spread out across the globe, there is still a sense of connectedness and easy collaboration. I truly feel fulfilled with what I do every day.

Gillian Fisher
Technical Training and Product Specialist