TripSpark provides your public transit agency total end-to-end software solutions for Fixed Route and Paratransit. Create optimized routes, automatically generate trips and schedules as well as manage employees and vehicles.

Powerful reporting tools support NTD and federal funding agency requirements. Data collected allows you to offer a higher level of service, reduce inefficiencies, increase ridership and build a long-term transit plan. We provide ITS, AFC, APC, in-vehicle hardware and Passenger Information.

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Increase Ridership & Passenger Satisfaction

Enable a higher level of service, better on-time performance and trip information which, increases rider satisfaction. You can collect data, statistics and produce reports that prove exactly how vital transit is to your community.

Communicate with Riders in Real-Time

Advanced passenger communication apps for real-time bus locations and schedules. Real-time service disruptions and detours on-map, with news and push notifications for passengers.

Maintain an Efficient Back Office

Make informed decisions because of accurate route and ridership data. Dispatchers can make quicker decisions based upon accurate real time information. Managers have a complete overview of operations.

CAD / AVL System

The CAD/AVL system connects your vehicles seamlessly with your back office scheduling and dispatching software. It automatically collects vital data used by dispatchers such as bus GPS locations, schedule adherence status, breakdowns and emergencies.

Advanced Passenger Communication

Using a desktop or mobile device, riders can access transit schedules and real-time GPS-based bus location information, track their bus on a map, and receive transit news and route-specific alerts.

In-Vehicle Technology

Ranger, our rugged MDT, combines a wide variety of functionality into a single, powerful platform including: electronic dispatching, turn-by-turn navigation, driver behavior monitoring, wireless signature capture, electronic fare payment, and much more.

About TripSpark

Longevity & Dependability

TripSpark comes from a family of companies with an impressive history throughout North America and globally, with decades of experience in transportation.

Single Vendor Solution

For many of our long-term customers, a single-vendor solution for both their hardware and software means better support, dependable product integration, and top-of-the-line reliability.

Expert Customer Care

Our support representatives come from the industry and have years of industry experience. They are very knowledgable, and not your typical “front-line” support.

Ongoing Support

Responsive and effective customer support is critical for your operations. Our Customer Care team is available 24/7 by phone, email or online through our Customer Care portal.

Resources

TripSpark offers comprehensive operational and industry resources. Our customers can access online training resources, including monthly training courses on new features and functions, user guides and collaborative discussion forums.

Imple­mentation

Our trainers employ a “train the trainer” methodology to empower your staff to confidently train others. Implementation always includes a thorough needs assessment, and rigorous testing and piloting process in preparation of your go-live date.

Hear What One of Our Users Has to Say

“By analyzing transit data and optimizing routes and schedules, Dubuque Transit managed to drop $100,000 from their annual budget. As well, they were able to reduce bus trip times by roughly 50%. Watch the video to see why Candace Eudaley, Transit Manager at The Jule, believes in the power of fixed route software solutions.”

Candace Eudaley,
Dubuque