Frequently Asked Questions

It is a 3-day event with your transit peers, industry leaders and influencers, and special guests. At Ignite, we offer industry insights, product updates, professional development, leadership masterclasses, and training certification.

Annually, and typically in mid-April.

Ignite 2025 is April 13-16, 2025 in Miami, Florida. See the agenda for all sessions and events.

Ignite 2025 will be hosted at the Loews Coral Gables Hotel. Ignite attendees can reserve a room at the exclusive rate of USD $279.00 per night. We urge attendees to book a room immediately after registering to take advantage of this price.

Earliest bird registration is now open! Save hundreds of dollars on registration if you sign up before October 31, 2024.

Ignite attendees should fly into Miami International Airport (MIA).

Earliest bird pricing is available from August 21, 2024 to October 31, 2024.

• Earliest bird individual rate — USD $1,000.00
• Earliest bird group rate (3+ individuals) — USD $800.00/each

Please discuss with the event organizers.

We accept credit card for registration payment.

Visit the Ignite page to save your spot.

Earliest bird registration closes October 31, 2024.

The final deadline for registration is March 14, 2025.

Cancellation of 2025 conference registration for any reason must be received in writing by March 1st, 2025. It must also be canceled online. A $50 USD handling fee will be withheld. No refunds will be made after March 1, 2025. Cancellation requests received after March 1, 2025, or no-shows, are subject to the full registration fee. Registrants may send a substitute attendee if written notice is received prior to the conference. Written notices should be sent by email to ignite@tripspark.com.

Check back for more information.

Sessions will provide training, agency-led discussions, and feedback sessions with our team. You can expect to leave Ignite with actionable industry insights, inspiring ideas, and a deeper understanding of the software you are using.

The full agenda will be released closer to the event.

Yes! If you are an industry expert who can command a room with a compelling story to share, contact us at ignite@tripspark.com to share your proposed topic.

Yes! Back by popular demand, Novus certification training on Advanced Features will be offered at the conference.

Visit the Ignite page for more details.

A special rate of USD $279.00 has been negotiated for TripSpark Ignite  attendees. State and local taxes are additional. Reservations can be made using the group reservation link when booking your accommodation.

We strongly urge Ignite attendees to book a room immediately after completing registration because pricing will go up to $580.00+ a night after the March registration deadline.

Bookings can be made on the hotel website.

All breakfast, lunch, snack, and dinners at identified events are included in your registration fee. Several dining options are available at the hotel. A short walk away from the hotel are restaurants and entertainment at The Plaza Coral Gables.

No – but dress comfortably and in layers. You’ll be moving around for a good portion of the event, so don’t wear shoes that hurt your feet after an hour, tight jeans that restrict your movement, or clothes that make you either too hot or too cold.

Key attractions in the Coral Gables area include:

• University of Miami
• LoanDepot Park – home of MLB Miami Marlins
• Actors Playhouse at Miracle Theatre
• Church of Little Flower
• Coral Gables City Hall
• Fairchild Tropical Botanical Garden
• Giralda Plaza
• Lowe Art Museum
• Matheson Hammock Park
• Merrick House
• Shops at Merrick Park
• Miracle Mile
• Old Cutler Trail
• Peacock Park
• The Plaza Coral Gables
• Venetian Pool
• Village of Merrick Park
• Vizcaya Museum and Garden
• Zoo Miami
• Club of Knights

Please send your dietary requirements to ignite@tripspark.com or via the registration form.

Please email us your questions at ignite@tripspark.com. Or feel free to reach out to your Account Manager.