Let’s be real riding a bus isn’t always the most exciting experience in a rider’s day. But it can be with the MyRide app because when riders know where the bus is and when it will arrive that instantly boosts their confidence in your agency’s services.

Here’s how:

1. No more guessing games

Nobody likes waiting around for their ride and wondering when it will get there. With MyRide, riders can track a vehicle’s location and get accurate arrival estimates – right in the app! Let them finish their morning coffee before heading out the door.

2. It’s just like using the website

Give your riders a consistent user experience with the same great functionality and interface as the MyRide website. The app receives dynamic data updates so riders only see the most up-to-date trip info.

3. It’s in the app store

Whether a rider is a hardcore Apple user or happy enough with an Android device, the MyRide app is available for both operating systems. Even better, as a white label app, MyRide will appear with your name and branding in the app store.

4. Always in the loop

Riders can choose how they want to receive service alerts from MyRide whether by email, pop-up notification, or SMS text. No worries if a rider doesn’t have internet access, they can receive notifications by SMS text or interactive voice response (IVR).

5. Ready to ride

Riders enjoy a bespoke experience with the app when they can favorite stops and routes and subscribe to the news they want to receive about your agency and its services. That way they only receive personalized real-time notifications and news that’s meaningful to them.

At the end of the day, MyRide puts riders back on the bus. They feel more informed and empowered, which goes a long way toward a positive experience with your agency.

Ready to get started with MyRide? Talk to TripSpark and let’s have a conversation about delighting your riders.