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APTA Ridership Report Uncovers New Demands from US Public Transit Riders

APTA Ridership Report Uncovers New Demands from US Public Transit Riders

Whether commuting to work or school, running errands, or needing to get to appointments, public transit is essential to keeping Americans moving freely, and together. According to a ridership report from the APTA, transit riders are eager to get moving on public transit again, however they're now demanding that transit agencies increase health and safety measures, before they start sharing rides again.

by: Kellie Meilleur

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What Does a Successful Microtransit Implementation Look Like?

What Does a Successful Microtransit Implementation Look Like?

The City of Lethbridge Transit, a long-time, important agency partner of TripSpark Technologies, were the first to implement TripSpark's new microtransit app, Rides on Demand. And it's already a success story. In a recent TripSpark Transit webinar hosted by transportation expert Paul Comfort, Lethbridge Transit leaders, Tim Sanderson and Jeff Gillette, shared their amazing journey to fully redesigning their Fixed Route service, and adding microtransit to increase rider satisfaction, and manage their shrinking budget.

by: Kellie Meilleur

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More Funding for Transit to Invest in Technology, the Environment, and People

More Funding for Transit to Invest in Technology, the Environment, and People

As we move towards a third year of pandemic-related challenges, the transit industry is fortunate to have access to some new funding for public transportation infrastructure, and pandemic-associated needs. And with a host of new restrictions as the result of the pandemic, ARP's Additional Assistance Funding will help those who need the financial support most.

by: Kellie Meilleur

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What Can Expert NEMT Software Do for Transportation Providers?
Category: NEMT

What Can Expert NEMT Software Do for Transportation Providers?

Every business is unique, and NEMT providers are no different. Transportation software for providers needs to be customizable in order to work for your business. With automating changes in routes and appointments, automatic billing and qualification of members, and pristine records with minimal effort, TripSpark’s software has the right solutions for your business. Here is how TripSpark’s software can work for your business.

by: Kris Lyon

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Happy Customers Are The Best Measurement For Your Success

Happy Customers Are The Best Measurement For Your Success

At TripSpark Transit, we're all about customer experience - the better served our transit agency customers are, the happier they feel. Delivering a great customer experience makes great business sense. By carefully monitoring, and constantly improving on customer response times, and issues resolution rates, TripSpark's customer care team keeps elevating the customer satisfaction bar higher, and higher.

by: Kellie Meilleur

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