With COVID-19 having irrevocably altered how organizations and members approach health care, 2022 is proving to be a challenging year for all involved. COVID-19 has resulted in years of change occurring in only a few months, and it is difficult for health care organizations to “keep up” with the ever-changing expectations. Rather than default back to the old way of doing things, organizations must embrace the changes we’ve experienced and look forward for ways to address them.
by: Steve Dewis
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