Community

The Secret to Increasing Transit Ridership

Does your region have higher gas prices, a growing student population, burgeoning economic development and higher employment rates? Huzzah, more riders for you! There are many socioeconomic factors that can contribute to a growing ridership, but unfortunately transit...

FTA Announces Medical Funding Opportunity

The Federal Transit Administration recently announced good news for transit agencies that want to improve access to medical care for their community members in need.

The FTA will be distributing $6.3 Million to transit agencies that successfully apply to receive Access and...

Reducing the Impact of Detours on your Riders

Reducing the Impact of Detours on your Riders

Without software that can help, it can be challenging to manage detours. Sharing detoured bus information with riders is typically an even greater challenge. But if you don't, it's almost certain your agency phones will begin ringing...

SEO Best Practices for Transit and Ridesharing

The Significance of your Search Ranking

When riders and commuters do a web search on your organization, what are the top 5 results?

According to Search Engine Optimization (SEO) authority MOZ, the top 5 search results typically capture over 67% of traffic. So if you want the...

TripSpark Lights Up the 2018 CTAA Expo

TripSpark Shares Bright New Ideas at CTAA Expo

The 2018 CTAA Expo was a great chance to meet and share ideas with a diverse group of community and medical transportation professionals. We had some great conversations with attendees, including many chats about our new app for...

Paratransit on the American Riviera

TripSpark Visits Easy Lift Transportation in Santa Barbara  

Back in April, I took a trip to Santa Barbara, California to film a customer video with Ernesto Paredes, Executive Director of Easy Lift Transportation, a non-profit that works with local government to provide...

TripSpark Visits Texas A&M University

Back in February, I took a trip to College Station to film customer videos with Justin Tippy and Randy Davidson, two senior transit administrators at Texas A&M University. One of the oldest and largest Universities in America, Texas A&M has a rich campus culture rooted in history...

Rideshare Team Grows to Better Serve Customers

TripSpark’s Ridesharing team has always been committed to helping Transportation Demand Management (TDM) administrators achieve their organization’s operational goals. Now, we have an even greater ability to support our customers with the addition of a new Ridesharing team...

4 Ways Simulators Improve Driver MDT Training

Ranger is a Mobile Data Terminal (MDT) that offers clear benefits for transit drivers, dispatchers and administrators alike. The device can make it easier for drivers to complete tasks, improve communication with dispatch and reduce distracting radio traffic. Ranger was designed...

6 Reasons People Stop Taking Transit

How can transit districts increase their ridership? Simple. By giving riders more of what they want, and less of what they don’t.

So what do people want – and not want? In this blog post, we covered the top transit improvements people really want to see. Now, we’re taking...

Limiting Paratransit Demand with Travel Training

Though people with disabilities of all ages use paratransit, in many municipalities, seniors make up the largest portion of paratransit riders. America is on the cusp of a “Silver Tsunami,” meaning the number of seniors is growing nationwide. As a result of the growing number...

4 Big Ways to Make Ridesharing Better

Colorado Springs Improves Ridesharing Services with Technology

Mountain Metropolitan Transit in Colorado Springs started their ridesharing program as a carpool hotline in the mid-2000s. Commuters would call an administrator with their route, and later receive a call back if...

Address Today’s Top K-12 Transportation Challenges

From a few cable television networks in the 50s to the vast depths of the internet in the 21st century, we are now able to access more information than ever before. Technology has transformed the way we get information in our personal lives, and it is also capable of transforming...

Passenger Information: News and Notifications

Passenger information systems allow riders to view real-time bus location information so that they can plan the best time to arrive at their bus stop. But, this isn’t all that passenger information systems can do. TripSpark’s MyRide is an advanced passenger information system...

FTA Relaxes Rules for APC Data Certification

Automated Passenger Counters (APCs) track key metrics related to passenger counts, including the number of unlinked passenger trips (UPT) and passenger miles traveled (PMT) for each vehicle they are installed in.

The data collected through APCs can help agencies gain insight...

What Do Millennials Want?

Understanding your riders and what matters to them is key to running a successful operation. The largest and most diverse generation in American history are those born between 1982 and 2003, or the Millennial Generation. Several reports, including American Public Transportation...