Our unique set of solutions helps agencies to do more with fewer resources. Learn about the service, development and support that is unique to the TripSpark experience.
A complete end-to-end solution ensures that all components integrate perfectly.
Industry leading solutions developed out of our clients’ input and insight.
Easy-to-use interfaces are intuitive and configurable to each unique user.
Dedication to the total customer experience for a long-term relationship.
"Data analysis is integrated into every decision we make. At many places data is separate. The most gratifying thing is that management comes to my team for data before they make decisions and I’m involved in the planning process.” Tim Witten ITS and Special Projects Manager, Blacksburg TransitLearn More
CCRTA purchased TripSpark's Medical Transportation software in 2009 and this software made all the difference in how we were able to manage our brokerage services, not only for the Human Transportation contracts we have with the state of Massachusetts, but also for the local agencies and organizations we serve Paula George Deputy Administrator/Travel Trainer, CCRTALearn More
"Over the last year, we’ve seen a significant increase in our passengers per vehicle hour mostly related to proper scheduling, with TripSpark being able to group customers and trips together more efficiently." Brenda Follett General Manager, MVT CanadaLearn More
"We saved lives with TripSpark. We were able to identify individuals and where they lived, and with immediacy, we were able to get out there and get people out of harm’s way." Ernesto Paredes Executive Director, Easy Lift TransportationLearn More
In the public transit sector, COVID-19 initiated a set of social distancing restrictions, and stringent sanitation protocols, that immediately changed the face of public transit. Today, with the pandemic nearly in our rear-view mirrors, transportation providers are now embracing and improving upon the technological and service changes they were forced to make, just to adhere to health and safety requirements.
Along with our powerful fixed route and on-demand/paratransit software, TripSpark offers rideshare management software. RidePro offers easy-to-use web-based software that manages and delivers ridesharing, and other alternative commuting services. For your participants, that translates to convenient, pooled, safe, and affordable transportation.
The things that most of us take for granted - like seeing, hearing and mobility, are not possible for many individuals with special needs. However, assistive, adaptive, and other technologies, greatly help people with disabilities achieve their goals. For those of us in the transit technology industry, our job is to make transportation easier and more accessible.
At TripSpark Technologies, we create cool demand response tech solutions for our transit customers to keep their riders safe and happy. While "demand response" is not a new concept, it is often confused with other terms like "microtransit", "first mile / last mile", "on-demand" & more.
What is interlining?
Interlining is a common practice in the transit industry that combines two or more independent routes that arrive and depart from a common terminal. For example, a bus can arrive at a stop on a university campus on one route and after a brief layover, leave on a different route. When the bus leaves on its new route, the head sign and automated announcements get updates seamlessly. Interlining eliminates extended periods of down time where a bus would just be parked and out of service.
In the best of times, living with a disability can make navigating the transportation system difficult. But in these times of social distancing, the mandate on facial coverings and restricted access to everything, travel can be almost a nightmare for some individuals. However, for many people with autism, access to public transportation is essential. Autism advocacy and research group, Autism Speaks, is dedicated to increasing understanding and acceptance of people with autism. Through a series of interviews with young adults on the spectrum, they've gathered insight on the transit experiences and very real challenges faced by these individuals.
A common problem facing paratransit/demand response agencies is their challenge to consolidate and streamline all functions of their operation. Smart agencies understand this concept well - as many are moving away from using multiple, disjointed platforms (aka "spaghetti systems") to run their operations and towards nice, neat, all-in-one bundled solutions.
At TripSpark, we're more than just widgets! We're about the people who need those widgets and the people who service those widgets – and not the widgets themselves! It's about being in the people-pleasing business, right? Every problem has a solution, and as people in the transportation widgets business, it's our job to solve our transit customers' problems so that they can focus on what matters most to them – ensuring a great experience for each ONE of their riders.
Paul Comfort, SVP, Chief Customer Officer of Trapeze Group, VP of Business Development for TripSpark, and host of Transit Unplugged, recently nailed the lead story "New Year, New Opportunities: The State of the Transit Industry in 2021", in Metro Magazine. In this eye-opening article, we learn just how vastly different the transit industry is now compared to just one short year ago. And although 2020 was bleak to say the least, transit agencies have found their footing amongst the rubble of the COVID-19 global pandemic, to reinvent themselves and emerge victorious (or at least they're well on their way).
Rob DeSanti officially became TripSpark Transit's new General Manager on February 1, 2021. When Rob learned that TripSpark was searching to fill the newly vacant GM role for Transit, he jumped at the opportunity. Rob's business development and leadership experience make him the perfect fit for the job, and the business is looking forward to what will certainly be a very positive impact on the company and the industry.
Meet Daniel (Dan) Bower, Project Manager with TripSpark's Rideshare Group. Given Dan's impressive history in the industry, it's hard to imagine anyone better suited to this dynamic role. Not only does Dan have an extensive educational background in transportation engineering, but he's also been living and loving transportation and technology since his days in high school.
The American Public Transit Association (APTA) has some cool new resources for the entire transit industry. Transit agencies and businesses can now follow current ridership trends and see how agencies stack up against their peers.
During the COVID-19 pandemic , one way that can transit organizations can offer their customers some control is to include them in their decision-making process. Whether it's making changes to services or fare structure, transit decisions should be endorsed by their customers, and not just driven by elected officials or other groups with interests beyond those of riders. Giving their riders a voice through surveys, is a key way to accomplish that.
Jarrett Walker’s unbiased professional blog, Human Transit, addresses public transit problems that separate technical issues from personal values.
The American Public Transportation Association (APTA) is urging Congress to provide at least $32 billion in emergency funding to ensure that public transit agencies can survive. Join us in supporting the initiative and making our voices heard!
Andrea Potter, General Manager of TripSpark Transit, Extends Holiday Wishes to her colleagues and customers, reflects on TripSpark Transit's accomplishments over the past year and discusses the bright future of TripSpark Transit in 2021, Post-COVID, as life gets back to normal.