The CAD/AVL system (Computer-Aided Dispatch / Automatic Vehicle Location) connects your vehicles seamlessly with your back office scheduling and dispatching software. It automatically collects vital data used by dispatchers such as bus GPS locations, schedule adherence status, breakdowns and emergencies. It also integrates with your system to pass essential information to in-vehicle peripherals (headsigns, annunciators, etc.) and passenger information systems (website and mobile applications.) With real time data, call takers can quickly and accurately respond to ‘Where’s my bus?’ calls. Dispatchers have greater insight and control over their buses and can quickly assign vehicles to routes based upon any number of criteria.
TripSpark’s CAD allows dispatchers to easily create assignments and track event information ranging from schedule and route deviations to excessive speeding or idling, accidents and driver emergencies.
Your dispatcher will be able to see the current, exact location of your buses on a computer map. When the buses move, the icons that represent the buses move, too. Your in-vehicle technology provides real time GPS updates regarding:
If an employee can’t fill a shift, his or her work can be reassigned, split, or canceled. As buses drive their routes, dispatchers can easily monitor buses that don’t adhere to schedules or buses that drive off-route, which is then labeled “event”.
In-vehicle technology connects vehicles with the office in real time in order to provide updates to schedulers, dispatchers, managers and riders. The ruggedized Ranger, in-vehicle mobile computer is the main terminal, specifically designed to withstand the harsh transit environment. Unlike a personal tablet, the Ranger is water-proof, shock resistant and virtually indestructible. It is designed solely to maintain communication and fully integrate with vehicle systems, such as: