Our paratransit scheduling and dispatching software has a friendly user interface, and yet it fully supports the complicated workflow and scheduling issues unique to paratransit. It allows you to offer on-time guarantees with more predictable service to clients on their way to all-important appointments. An integrated client database ensures that you can track fare and funding sources, book trips quickly, while delivering a higher quality of service. Reduce data entry errors and be able to improvise schedules in real time. In the end, automation makes your operation more reliable, which ensures all clients receive the best in customer care.
Using the Real Time Dashboard to locate and monitor vehicles on the road, dispatchers can review and refine schedules in order to rectify issues as they develop. The software can regularly re-optimize the daily schedule to keep efficiency high. Updates are pushed to drivers and everything runs smoothly. Key benefits include:
Single or group trip booking happens in seconds rather than minutes. Client information can automatically populate relevant fields, which prevents incorrect trips from being booked. A wide range of security options to ensure your data is safe. Reservationists can view:
Easily manage the mountain of available data to drill down to exactly the report you need. Reports can be customized to focus entirely on the historical data you wish. Then export them in a variety of recognizable formats (Excel, PDF). Build reports on:
TripSpark’s paratransit scheduling and dispatching software solutions are entirely scalable. The growth of an agency is not only supported, it is encouraged. Talk to us if you are planning to outsource trips to 3rd party providers and taxi services. Our system can manage all necessary information from:
TripSpark’s paratransit and demand response software is designed to help you manage the unique needs of your transportation organization.
Our intelligent and flexible algorithm helps you create the perfect balance between customer service and productivity levels that’s right for your operation.
Lethbridge Transit chose TripSpark's Paratransit software and MDT to improve their efficiency. When you become more efficient you can carry more passengers using the same number of buses and man-hours.