Automated Scheduling and Dispatch
Using the Real Time Dashboard to locate and monitor demand response vehicles on the road, dispatchers can review and refine schedules in order to rectify issues as they develop. The software can regularly re-optimize the daily schedule to keep efficiency high. Updates are pushed to drivers and everything runs smoothly. Key benefits include:
- Batch scheduling with a touch of a button
- Optimal routes for increased vehicle revenue mileage
- Drag-and-drop alterations to schedules
- Drivers receive pushed notifications of changes to their routes
Trip Booking and Rider Management
Single or group trip booking happens in seconds rather than minutes. Client information can automatically populate relevant fields, which prevents incorrect trips from being booked. A wide range of security options to ensure your data is safe. Reservationists can view:
- Previous and pending trips
- Travel preferences
- Trip type, passenger type, eligibility requirements
- Track funding sources
Accurate Reporting Comes From Accurate Data
Easily manage the mountain of available data to drill down to exactly the report you need. Reports can be customized to focus entirely on the historical data you wish. Then export them in a variety of recognizable formats (Excel, PDF). Build reports on:
- NTD standard reporting
- A client’s entire trip history
- Number of trips to specific medical procedures
- Mileage and time built out of GPS data
Enterprise System Integration
TripSpark’s paratransit scheduling and dispatching software solutions are entirely scalable. The growth of an agency is not only supported, it is encouraged. Talk to us if you are planning to outsource trips to 3rd party providers and taxi services. Our system can manage all necessary information from:
- Eligibility
- Funding sources
- Level of service
- Compliance with ADA and other regulation
