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Survey Says… The Top 10 Reasons to Survey Transit Riders in the Time of COVID

Survey Says… The Top 10 Reasons to Survey Transit Riders in the Time of COVID

During the COVID-19 pandemic , one way that can transit organizations can offer their customers some control is to include them in their decision-making process. Whether it's making changes to services or fare structure, transit decisions should be endorsed by their customers, and not just driven by elected officials or other groups with interests beyond those of riders. Giving their riders a voice through surveys, is a key way to accomplish that.

by: Kellie Meilleur

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Putting “Human” in the Human Transportation Industry

Putting “Human” in the Human Transportation Industry

Jarrett Walker’s unbiased professional blog, Human Transit, addresses public transit problems that separate technical issues from personal values. 

by: Kellie Meilleur

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2020 - A Year for Partnerships and Reflection at TripSpark

2020 - A Year for Partnerships and Reflection at TripSpark

Andrea Potter, General Manager of TripSpark Transit, Extends Holiday Wishes to her colleagues and customers, reflects on TripSpark Transit's accomplishments over the past year and discusses the bright future of TripSpark Transit in 2021, Post-COVID, as life gets back to normal. 

by: Andrea Potter

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6 Ways to Get to Know Naomi Schellenberg

6 Ways to Get to Know Naomi Schellenberg

I had the opportunity to chat with Naomi Schellenberg, TripSpark Transit's Director of Client Services. Naomi volunteers with the University of Calgary’s Women in Science and Engineering (WISE) organization, and she enjoys reading, hiking, camping, scuba diving and travelling.

by: Kellie Meilleur

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Web Content Accessibility Guidelines (WCAG) for Transit

Web Content Accessibility Guidelines (WCAG) for Transit

Web content and applications should be easy to use — for everyone. Web Content Accessibility Guidelines (WCAG) help developers get there. In this post, we'll define WCAG, its importance and how transit software can foster inclusivity by complying. 

by: Navneet Bhogal

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