How it Works For Your Riders
When a rider books a trip, a notification is automatically triggered. Riders get more personalized attention by receiving a notification days and moments before a trip. Without talking to an operator, they can send/receive updates and easily cancel or confirm.
- SMS, text messages
- Email messages
- Traditional voice calls
How it Works for Your Staff
Dispatchers can know immediately if a trip has been canceled and pass updates to drivers before resources are wasted. Automated notifications are easy to configure (even mass notifications) so you needn’t worry about having to manually call riders one at a time. Attractive system features:
- Customizable messages
- Accommodates unique pronunciation
- Supports multiple languages
How it Works for Your Business
Traditional IVR systems can cost a great deal in terms of set-up and maintenance. Our cloud-based solution requires no installation of new telephone lines or a client-side server (when hosting with us). Software updates are seamless and cloud hosting reduces IT involvement considerably.
- An affordable and low-stress solution
- Cost-efficient installation timeline (less than a week)
- Fast learning curve reduces ongoing staff training costs
See How Much Cost Notifications Can Save
* Savings for no-shows alone, not including time and cost for calling to confirm or reschedule trips. Year calculation assumes 252 working days a year.
