Have you heard the expression "less is more?" This is especially true if you consider the common problem facing paratransit/demand response agencies and their challenge to consolidate and streamline all functions of their operation. Smart agencies understand this concept well - as many are moving away from using multiple, disjointed platforms (aka "spaghetti systems") to run their operations and towards nice, neat, all-in-one bundled solutions.
Agencies offering paratransit/demand response services know that their riders are unique and important. With advanced flexibility for their scheduling and routing, agencies can accommodate the specific needs of their riders. Most importantly, this mode of transportation is often the only option for individuals who are unable to use fixed-route bus or rail systems serving their area. In a "pasta shell" (like in a nutshell, get it? Haha), paratransit/demand response can be a lifeline to those who depend on it to get to medical appointments, work, school, and even recreational outings.
All on one plate
TripSpark’s paratransit/demand response software is designed to help agencies manage their unique needs and give them the ability to report on every aspect of their operation – and all in one place! Without a consolidated system, managing an entire operation can become messy, time-consuming, and often, error-filled.
Agencies need to be able to offer safe and dependable service for their riders. Demand response dispatch & scheduling software combines in-vehicle technology, passenger information, and reporting for demand response … now that's "spaghetti systems", all cleaned up! And the benefits of an all-in-one solution are especially savory:
One system – one vision
The most important goal for a paratransit/demand response agency is to be able to deliver safe and dependable service to their riders. To achieve this goal, agencies have learned the value of a "less is more" single-source solution that improves efficiency, helps the bottom line, and keeps their riders safe and happy.