Automatic Fare Collection for the Modern Rider

Streamline the faring process and provide a cashless faring option to your riders. AFCS provide the tools to reduce the expenses and risk inherent in handling cash. And by tracking fares, you get better insight into the trips taken by riders. Fareboxes, smartcards, and mobile apps all combine to make transit a desirable transportation option.

 

Electronic Fareboxes

Sitting at the center of the AFC system, the electronic farebox can accept multiple payment types such as traditional bill and coins, smart cards and mobile apps with barcodes or QR code technology. It can also be used to collect detailed stop-level information to enhance passenger counting data. The standalone device scans electronic forms of payments and validates paper and coin transactions. Offer single or weekly fares, print transfers and more.

 

Smart Card Replaces Cash

Modern-day consumers appreciate the ease of using a pre-loaded card for transactions and have come to expect the same functionality from their transit agencies. As we move into a more cashless environment, consider adding the faring option of smart cards to enhance your riders’ transit experience. Riders can purchase and pre-load their cards at their convenience and even give cards as gifts.

 

Mobile Ticketing App on Smartphones

Make faring options even easier with the standalone smartphone app for bus fare payment. Riders are able to purchase any type of ticket and select their passenger type based on age, mobility, etc. They can transfer funds directly to their account. Drivers simply examine the phone’s screen to ensure payment is complete, or integrate with an in-vehicle reader system.

What do Riders Think About Mobile Faring?

What do Riders Think About Mobile Faring?

A mobile faring app gives your riders more options and better access to transit. They can purchase a variety of ticket types and select their passenger type based on age, mobility, etc. Once signed up, they can transfer funds directly to their account on their smartphones. Drivers simply examine the phone’s screen to ensure payment is complete, or integrate with an in-vehicle reader system.

After Frederick County  introduced our smartphone app, 30 users downloaded it in the first week alone.

See How They Did It  

The Farebox and Beyond

The Farebox and Beyond

TripSpark automated fare collection systems meet the core requirements of any fixed route or paratransit agency, with the scalability to grow to meet future needs. Available solutions across your operation:

On the Buses

  • Process currency and cashless smart media
  • Issue electronic transfers/day passes/charge cards

At the Stations

  • Ticket vending machines to sell fares
  • Terminal to sell, reload and personalize smart, magnetic and barcode media

At the Retail Shops

  • An attended device used to reload smart media products

At the Office

  • Web-based administration application to configure all devices, monitor status and provide data rich reports

Jon Jones, Charlottesville Area Transit

Jone Jones, Transit Manager for CAT,  explains the benefits of TripSpark's automated fare collection (AFC) system. Since going live, they drastically improved their customer service, decreased fraud, and improved their ridership data

 

Faring and AFC for Public Transit Agencies Resources

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