TripSpark Technologies was born on July 7, 2014, as a separate operating division of Trapeze Software and was created to serve existing transit, paratransit, medical and rideshare clients. The K-12 Education vertical was added to our portfolio in January 2015.
TripSpark is a multi-modal transportation solutions provider with customers in every vertical across North America.
Our founding General Manager Andrea Potter wanted to focus on these sometimes-overlooked clients. “We believed that our mid-sized transit clients and other vertical transportation clients had different needs than the large urban transit agencies serviced by Trapeze. We wanted to be able to service them in a way that respected both their budgets and their unique needs for products and services,” she said.
TripSpark hit the ground running with over three decades of experience creating fixed route, paratransit, NEMT, rideshare and K-12 transportation software solutions from scratch.
TripSpark has continued to push forward with new ideas, like rolling out our thin-client architecture and integrating modes to better serve riders. We have continued to add modules to improve rider experiences to all our modes like Notifications (voice, text and email communication), Passenger Portal (our rider self-service portal), MyRide (real-time passenger information system) and our latest product, MyRide Infotainment (digital signage solution).
TripSpark’s motto is “Moving together, every stop along the way.” For Potter, this means that we “partner with our customers and provide solutions that enable them to operate their businesses better. For me, ‘Moving Together’ is about improving transportation for our partners and their passengers.”
As part of the Volaris Portfolio, TripSpark seeks to grow through better servicing our customers. This could be through innovating and building new solutions or through acquisition.